How Measures Distort Behaviour David Gurteen (2005)

People: David GurteenDavid Gurteen Keynote speaker, writer and conversational facilitatorBooks: David GurteenA Conversation Architect Designs Strategic Conversations David GurteenAPM Conference: Conversational Leadership David Gurteen (2016)Being Truthful Versus Telling the Truth David GurteenChatbot Constraints David GurteenChatbots as Critical Thinking Partners – Talk for Bibliotheca Alexandrina David Gurteen (2024)Chatbots Lack Nuanced Communication Skills David GurteenChatbots Should Supplement … Continue reading How Measures Distort Behaviour David Gurteen (2005)

Knowledge Management Is a Bullshit Issue Michael Schrage

I think “knowledge management” is a bullshit issue. Let me tell you why. I can give you perfect information, I can give you perfect knowledge and it won’t change your behavior one iota. People choose not to change their behavior because the culture and the imperatives of the organization make it too difficult to act upon the knowledge. Knowledge … | Michael Schrage Continue reading Knowledge Management Is a Bullshit Issue Michael Schrage

Understanding Our Political Nature EU Science Hub (2019)

Understanding our Political Nature: How to put knowledge and reason at the heart of political decision-making  Abstract Recognising that advances in behavioural, decision and social sciences demonstrate that we are not purely rational beings, this report brings new insights into our political behaviour and this understanding have the potential to address some of the current … Continue reading Understanding Our Political Nature EU Science Hub (2019)

Technology and Democracy EU Science Hub (2020)

Technology and Democracy: Understanding the influence of online technologies on political behaviour and decision-making  Abstract Drawing from many disciplines, the report adopts a behavioural psychology perspective to argue that “social media changes people’s political behaviour”. Four pressure points are identified and analysed in detail: the attention economy; choice architectures; algorithmic content curation; and mis/disinformation. Policy … Continue reading Technology and Democracy EU Science Hub (2020)

Values and Identities – a Policymaker’s Guide EU Science Hub (2021)

Values and Identities – a policymaker’s guide Abstract This report presents the state-of-the-art scientific knowledge on Values and Identities from an interdisciplinary perspective. Values are said to be the dominating forces in life and Identities represent who we are and to whom we belong. Both shape the political landscape in democracies and have gained in … Continue reading Values and Identities – a Policymaker’s Guide EU Science Hub (2021)

Complex Responsive Processes in Organizations: Learning and Knowledge Creation by Ralph Stacey (2001)

Ralph Stacey’s book, “Complex Responsive Processes in Organizations: Learning and Knowledge Creation,” delves into the intricacies of organizational dynamics, focusing on the interplay between human behavior, decision-making, and knowledge generation within complex systems. Drawing from complexity theory, Stacey explores how organizations are not merely static structures but evolving, adaptive entities shaped by the actions and … Continue reading Complex Responsive Processes in Organizations: Learning and Knowledge Creation by Ralph Stacey (2001)

What Are Mindsets? Ways of thinking, mental inclinations, dispositions, or frames of mind

Attitudes Values Close Pop-up all posts in this chapter What’s the Vibe? Please be patient as this may take up to a minute to load… Close Mindsets are our mental attitudes or approaches to a particular situation or task. They are shaped by our beliefs, values, and experiences and can impact our ability to adapt … Continue reading What Are Mindsets? Ways of thinking, mental inclinations, dispositions, or frames of mind

From Knowledge to Agency Developing agency in a changing world - cultivating the capacity to act

Agency is our ability to make intentional choices and act independently, shaping our lives and identities. The challenge is transitioning from acquiring knowledge to actively using it in the real world. We need to embrace the dynamic nature of agency to turn knowledge into impactful actions and decisions. Continue reading From Knowledge to Agency Developing agency in a changing world – cultivating the capacity to act

Positive Deviance in Action How everyday outliers spark lasting community change

Deep-rooted social and health challenges often seem insurmountable in communities worldwide. Positive Deviance (PD), a strategy born from a nutrition project in Vietnam, illuminates the power of outlier practices to combat such issues. Valuing local wisdom and behaviors offers a sustainable blueprint for transformative, community-driven change. Continue reading Positive Deviance in Action How everyday outliers spark lasting community change