Posts where this quotation is embeddedI think “knowledge management” is a bullshit issue. Let me tell you why.
I can give you perfect information, I can give you perfect knowledge and it won’t change your behavior one iota.
People choose not to change their behavior because the culture and the imperatives of the organization make it too difficult to act upon the knowledge.
Knowledge is not the power. Power is power. The ability to act on knowledge is power.
Most people in most organizations do not have the ability to act on the knowledge they possess.
End of story.
Credit: Michael Schrage
- Knowledge Is Not Power Our ability to influence people is power
- The Four Levels of Knowledge Management The relation between Conversational Leadership and Knowledge Management
- We Know So Much but Understand So Little It is through conversation we make sense of the world
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Conversational Leadership Workshop
In-person, 7–11 September 2026
Warbrook House, Hampshire, UK
In-person, 7–11 September 2026
Warbrook House, Hampshire, UK
We are living and working in conditions of uncertainty, complexity, and rapid change. This week-long workshop offers a space to practise Conversational Leadership as a shared, lived experience.
This quotation is part of a blook on Conversational Leadership. It is one of many quotations that have influenced my thinking on the subject. Parts of this blook have restricted access. You may browse the pages open to you, but you will need to register and be approved before you can login and access the full site. When you register, you may also sign-up to receive a quotation of the day by email.