Dissent is the cousin of diversity; the respect for a wide range of beliefs. This begins by allowing people the space to say “no.” If we cannot say “no” then “yes” has no meaning. Each needs the chance to express their doubts and reservations without having to justify them or move quickly into problem-solving. “No” … Continue reading If We Cannot Say “no” Then “yes” Has No Meaning Peter Block
Leadership begins with understanding that every gathering is an opportunity to deepen accountability and commitment through engagement. It doesn’t matter what the stated purpose of the gathering is. Each gathering serves two functions: to address its stated purpose, its business issues; and to be an occasion for each person to decide to become engaged as … Continue reading How Leadership Begins Peter Block
We are all problem solvers, action oriented and results minded. It is illegal in this culture to leave a meeting without a to-do list. We want measurable outcomes and we want them now. What is hard to grasp is that it is this very mindset which prevents anything fundamental from changing. We cannot problem solve … Continue reading Transformation Is About a Shift in Language and Conversation Peter Block
Never help: (all fixing people is a form of colonialism). Credit: Peter Block Comment: Some context for this quotation: Don’t Give AdvicePosts where this quotation is embedded C-group Develop your interpersonal and conversational skills Connection Before Content Without relatedness, no work can occur Introduction: Small Group Conversations Small groups are an essential building block to any future … Continue reading Never Help: Fixing People Is a Form of Colonialism Peter Block
In this book, Confronting Our Freedom, Peter Block and Peter Koestenbaum deliver an exciting and engaging new take on management and leadership. Drawing on recent events in the market and in the world, including the Great Resignation, the COVID-19 pandemic, and widespread digital transformation, the authors invite you to reimagine ideas of freedom and accountability … Continue reading Confronting Our Freedom: Leading a Culture of Chosen Accountability and Belonging by Peter Block, Peter Koestenbaum (2023)
On accountability | Peter Block Posts where this video is embedded C-group Develop your interpersonal and conversational skills Connection Before Content Without relatedness, no work can occur Introduction: Small Group Conversations Small groups are an essential building block to any future you want to create Knowledge Café: Purpose Every Knowledge Café should have a clear purpose Meetings and Conversations … Continue reading Peter Block on Accountability Peter Block
We think that if we can control or predict how a conversation will go, it will improve its quality and get us what we want. The penchant for planning our encounters is a distrust of ourselves and each other as spontaneous beings. Credit: Peter Block Source: Confronting Our Freedom (page 78)Posts where this quotation is … Continue reading Predicting or Controlling a Conversation Peter Block
The question is, what qualifies as action? Traditionally , we want a strategy, and a list of next steps and milestones , and the knowledge of who will be responsible for them in order to be satisfied that we have spent our time well when we are together. Any change in the world will, in … Continue reading The Question Is, What Qualifies as Action? Peter Block
Powerful questions are those that, in the answering, evoke a choice for accountability and commitment. Credit: Peter Block Posts where this quotation is embedded C-group Develop your interpersonal and conversational skills Connection Before Content Without relatedness, no work can occur Introduction: Small Group Conversations Small groups are an essential building block to any future you want to … Continue reading Powerful Questions Evoke a Choice for Accountability and Commitment Peter Block
We must establish a personal connection with each other. Connection before content. Without relatedness, no work can occur. Credit: Peter Block Comment: One of the most powerful insights from Peter Block. One that should always be kept in mind when designing any meeting or gathering.Posts where this quotation is embedded C-group Develop your interpersonal and conversational … Continue reading Connection Before Content – Without Relatedness, No Work Can Occur Peter Block
Relationship and connectedness are the pre-condition for change. Every meeting, every process, every training program has to get people connected first. Otherwise, the content falls on deaf ears. So small groups are an essential building block to any future you want to create. Credit: Peter Block Posts where this quotation is embedded C-group Develop your interpersonal … Continue reading Relationship and Connectedness Are the Pre-condition for Change Peter Block
The search for human freedom – freedom being the choice to be a creator of our own experience and accept the unbearable responsibility that goes with that. Out of this insight grows the idea that perhaps the real task of leadership is to confront people with their freedom. This may be the ultimate act of … Continue reading The Real Task of Leadership Is to Confront People with Their Freedom Peter Block
The power to create a future requires us to choose to be accountable. To be accountable, among other things, means you act as an owner and part creator of whatever it is that you wish to improve. In the absence of this, you are in the position of effect, not cause … a powerless stance. To be accountable … Continue reading Choose to Be Accountable Peter Block
Advice is unfriendly to learning, especially when it is sought. Most of the time when people seek advice, they just want to be heard. Advice at best stops the conversation, definitely inhibits learning, and at worst claims dominance. Credit: Peter Block Posts where this quotation is embedded C-group Develop your interpersonal and conversational skills Connection Before Content … Continue reading Don’t Give Advice Especially when it is sought
It is a misuse of our power to take responsibility for solving problems that belong to others. Credit: Peter Block Posts where this quotation is embedded C-group Develop your interpersonal and conversational skills Connection Before Content Without relatedness, no work can occur Introduction: Small Group Conversations Small groups are an essential building block to any future you … Continue reading Misuse of Our Power Peter Block
A new future is created when each gathering (or meeting) becomes an opportunity to deepen accountability and commitment through engagement. It doesn’t matter what the stated purpose of the gathering is. Each gathering serves two functions: (1) to address its stated purpose and (2) to be an occasion for each person to decide to become … Continue reading A Gathering Serves Two Functions Peter Block
Questions are more transforming than answers. The skill is getting the questions right. The traditional conversations that seek to explain, study, analyze, define tools, and express the desire to change others are interesting but not powerful. Questions open the door to the future and are more powerful than answers in that they demand engagement. Engagement … Continue reading Questions Are More Transforming Than Answers Peter Block
Wisdom of Crowds of Crowds What Is the Optimum Group Size for a Conversation? Close Pop-up all posts in this chapter Small group conversations are at the heart of Conversational Leadership, but there are several challenges to be overcome if they are to be effective. Small groups | Peter Block These are some of the … Continue reading Introduction: Small Group Conversations Small groups are an essential building block to any future you want to create
The Jazz of Conversations Why Face-to-face Interaction Matters ** Close Pop-up all posts in this chapter Meetings or, more generally, conversations serve two purposes. The first is obvious, and that is to fulfill their aim. The second is less obvious and is usually neglected. It is to engage each other, improve relationships, and foster a sense … Continue reading Meetings and Conversations Serve Two Purposes There is a second purpose to any meeting which we often overlook
Introduction: Principles of Conversational Leadership II. Embrace Complexity Close Pop-up all posts in this chapter Take responsibility: In life, we can choose to take responsibility in several ways. Most critically, we can choose to take ownership of the changes we wish to see in the world. Introduction Taking responsibility is a crucial aspect of personal … Continue reading I. Take Responsibility We need to take responsibility for the changes we wish to see in the world
Politics Is Life Lashon Hara Close Pop-up all posts in this chapter We often complain that we have no choice, but we all have the freedom to choose if we choose to. How many times have you said or have you heard someone say, “But I’ve got no choice.” We always have a choice, even … Continue reading We All Have the Freedom to Choose If We Choose To The last of human freedoms
Orality ** Verbal Judo ** Close Pop-up all posts in this chapter Research shows that engaging in short friendly conversations boosts people’s performance on a variety of cognitive tasks. A study in 2011 by researchers at the University of Michigan tested 192 undergraduates to determine which types of social interaction helped and which didn’t. The … Continue reading Friends with Cognitive Benefits Engaging in short friendly conversations improves people’s thinking
Community of Practice ** Conversare Events Close Pop-up all posts in this chapter Too often in organizational life, we ask things of people or try to work with them before we have established a relationship. This is a big mistake. Too often in organizational life, we ask things of people or try to work with … Continue reading Connection Before Content Without relatedness, no work can occur
Changing People ** Be Open and Transparent ** Close Pop-up all posts in this chapter We are familiar with the concept of cause and effect, and in most situations, it is apparent which is the cause and which is the effect so much so that we don’t even stop to consider the reverse. This provocative … Continue reading Reversing Cause and Effect The conversation creates the speakers
A Knowledge Café Is a Gathering Knowledge Café History Close Pop-up all posts in this chapter There is nothing new about the Knowledge Café, or is there? When people say that something is not new, they usually mean that they are familiar with the concept and it’s in everyday practice. To my mind, when this … Continue reading What’s New About the Knowledge Café? In some ways it is not new but in others it isn’t
Raising the Ships on the Sea Everyone Believes They’re the Good Guy Close Pop-up all posts in this chapter Invitation is not only a step in bringing people together, it is also a fundamental way of being in a community. It manifests the willingness to live in a collaborative way. This means that a future … Continue reading Invitation and Community ** Invitation is a fundamental way of being in a community
Listen with the Intent to Understand Don’t Give Advice Close Pop-up all posts in this chapter Don’t Discourage Dissent: Many view conflict as bad and try suppressing it, but disagreement is healthy. It is an opportunity to have a meaningful conversation, and we should encourage it. FUD – fear, uncertainty, and doubt. No, not the … Continue reading Don’t Discourage Dissent Fear, uncertainty and doubt are good things
Don’t Discourage Dissent Banter with Care Close Pop-up all posts in this chapter Don’t give advice: At first thought, the idea that providing personal advice is a bad thing, especially when sought, seems rather strange. It may seem reasonable not to offer advice when it is not requested. But when it is sought? If people … Continue reading Don’t Give Advice Especially when it is sought
Evidence for a Collective Intelligence Factor in the Performance of Human Groups ** The Mehrabian Myth Close Pop-up all posts in this chapter To better understand the world, improve decision-making, strategize, and innovate, we need to convene small groups of people to engage in creative conversations triggered by powerful questions. In the context of a … Continue reading Designing Powerful Questions Questions open the door to dialogue and discovery
Are There Any Questions? Let’s Get Rid of Lecterns Close Pop-up all posts in this chapter How many people at a conference or a workshop genuinely engage with the day and consider they are as much an owner and co-creator of the experience as the chairperson, speakers, and facilitators? And how many are happy to … Continue reading Peter Block’s Four Ownership Questions Are you prepared to take responsibility for the learning and engagement of others?
Speed Consulting Street Epistemology Close Pop-up all posts in this chapter I often run a speed-conversation session at the start of a Knowledge Café and workshops or conferences. It is a great ice-breaker and exceptionally easy to run. Sometimes speed-conversation is called speed-networking, but I prefer to call it speed-conversation as it is far more about … Continue reading Speed-conversation Without relatedness, no work can occur
Knowledge Café: Sharing Actionable Insights Knowledge Café: No Report-outs Close Pop-up all posts in this chapter In the context of a conversation or other form of communication such as an online discussion forum a contribution is off-topic if it is not within the bounds of the current discussion, and on-topic if it is. Going off-topic … Continue reading Knowledge Café: Going Off-topic It is OK to off-topic