For All Our Knowledge, We Have No Idea What We’re Talking About David Weinberger

For all our knowledge, we have no idea what we’re talking about. We don’t understand what’s going on in our business, our market, and our world. Knowledge Management shouldn’t be about helping us to know more. It should be about helping us to understand. So, how do we understand things? It’s through stories that we … Continue reading For All Our Knowledge, We Have No Idea What We’re Talking About David Weinberger

Listen with the Intent to Understand Not to Reply Stephen R. Covey

Most people do not listen with the intent to understand; they listen with the intent to reply. Credit: Stephen Covey Posts where this quotation is embedded A Brief History of Knowledge 200,000 years of human history A Knowledge Café Is a Gathering It is not a meeting Actor-network Theory (ANT) Actor-Network Theory Analyze Assumptions and Biases Probe the assumptions … Continue reading Listen with the Intent to Understand Not to Reply Stephen R. Covey

The Journey The remarkable friendship between Ian Paisley and Martin McGuinness

Gurteen Knowledge Blog   March 30, 2022, 16:46The film drama The Journey is a fictional account of the true story of how Northern Ireland’s political enemies, Ian Paisley and Martin McGuinness, formed an unlikely political alliance. You can watch a clip from the start of the film and a clip from the end of the film, and if you have access to Amazon … Continue reading The Journey The remarkable friendship between Ian Paisley and Martin McGuinness

Calling Someone Ignorant Isn’t Necessarily an Insult Ignorance is simply a lack of understanding

Gurteen Knowledge Blog   July 15, 2022, 11:33Calling someone ignorant isn’t necessarily an insult. Ignorance is simply a lack of understanding. If we are ignorant of a subject, we have little, if any, knowledge about it. We are ignorant about all sorts of things, but that does not make us stupid; we are just ignorant. Maybe calling … Continue reading Calling Someone Ignorant Isn’t Necessarily an Insult Ignorance is simply a lack of understanding

Explore What’s Missing Explore what's missing in a chatbot's responses

Explore Other Perspectives Analyze Assumptions and Biases Close Pop-up all posts in this chapter Explore What’s Missing:  Explore what’s missing in a chatbot’s responses. This method encourages us to identify and consider overlooked aspects, resulting in a more comprehensive understanding of the topic. Here’s an example of how to practice using the “Explore What’s Missing” … Continue reading Explore What’s Missing Explore what’s missing in a chatbot’s responses

We Are Not Enemies but Friends—mostly Finding understanding by conversing with those who think differently

The Perils of Binary Bias ** Introduction: Practicing Conversational Leadership Close Pop-up all posts in this chapter We often see those with different beliefs as adversaries, which limits our ability to recognize the potential for friendship and understanding. Conversational Leadership encourages open dialogue across diverse perspectives, helping us build empathy and shared insights to navigate … Continue reading We Are Not Enemies but Friends—mostly Finding understanding by conversing with those who think differently