The SPEED of Trust: the One Thing That Changes Everything By Stephen M. R. Covey (2006)

The Speed of Trust by Stephen M. R. Covey explores the role of trust in business, organizations, and personal relationships. The main concept of the book is that trust is the basis of successful relationships, leadership, business, and society as a whole. Covey argues that trust can provide organizations and individuals with immense competitive advantages, … Continue reading The SPEED of Trust: the One Thing That Changes Everything By Stephen M. R. Covey (2006)

Trust and Society Without trust our civilization would collapse

Gurteen Knowledge Blog   August 30, 2023, 08:19Trust has long fascinated me, dating back to when I first encountered Stephen Covey’s teachings on the Seven Habits of Highly Effective People. I’ve just finished a post for my blook exploring the concept of trust, which has proven far more complex and multidimensional than I initially grasped. In researching … Continue reading Trust and Society Without trust our civilization would collapse

There Are No Sources of Information We Can Totally Trust David Gurteen

There are no sources of information we can totally trust. We must conduct due diligence through thorough research and analysis. To make sound decisions and meaningful actions, we must avoid shortcuts and laziness, putting in the necessary effort. Credit: David Gurteen Source: Pollution of the global information ecosystemPosts where this quotation is embedded Analyze Logical Fallacies … Continue reading There Are No Sources of Information We Can Totally Trust David Gurteen

Distinguishing Between Misinformation and Disinformation Is Crucial David Gurteen

Distinguishing between misinformation and disinformation is crucial. Misinformation comes from those who genuinely believe what they say, while disinformation involves deliberate deception, cover-ups, or the spreading of falsehoods. Differentiating between them can be challenging, and even trusted sources may inadvertently spread misinformation. Credit: David Gurteen Source: Pollution of the Global Information EcosystemPosts where this quotation … Continue reading Distinguishing Between Misinformation and Disinformation Is Crucial David Gurteen

Liars and Outliers: Enabling the Trust That Society Needs to Thrive by Bruce Schneier (2012)

In the book, Liars and Outliers, Bruce Schneier examines the role of trust in enabling healthy, functioning societies. Schneier argues that some level of trust is essential for large-scale social coordination and cooperation. Without trust, societies cannot thrive, and individuals are forced to avoid interactions or spend heavily on protection from abuse and cheating. The … Continue reading Liars and Outliers: Enabling the Trust That Society Needs to Thrive by Bruce Schneier (2012)

Understanding Our Political Nature EU Science Hub (2019)

Understanding our Political Nature: How to put knowledge and reason at the heart of political decision-making  Abstract Recognising that advances in behavioural, decision and social sciences demonstrate that we are not purely rational beings, this report brings new insights into our political behaviour and this understanding have the potential to address some of the current … Continue reading Understanding Our Political Nature EU Science Hub (2019)

Humble Leadership: the Power of Relationships, Openness and Trust by Edgar H. Schein, Peter A. Schein (2018)

The more traditional forms of leadership based on static hierarchies and professional distance between leaders and followers are growing increasingly outdated and ineffective. As organizations face more complex interdependent tasks, leadership must become more personal to guarantee open, trusting communication that will make collaborative problem solving and innovation possible.   AustraliaAustriaBrazilCanadaChinaCzech RepublicEgyptFranceGermanyGlobalIndiaItalyJapanMexicoNetherlandsPolandSaudia ArabiaSingaporeSpainTurkeyUAEUnited KingdomUnited States … Continue reading Humble Leadership: the Power of Relationships, Openness and Trust by Edgar H. Schein, Peter A. Schein (2018)

Technology and Democracy EU Science Hub (2020)

Technology and Democracy: Understanding the influence of online technologies on political behaviour and decision-making  Abstract Drawing from many disciplines, the report adopts a behavioural psychology perspective to argue that “social media changes people’s political behaviour”. Four pressure points are identified and analysed in detail: the attention economy; choice architectures; algorithmic content curation; and mis/disinformation. Policy … Continue reading Technology and Democracy EU Science Hub (2020)

Why Do We Trust People? Seth Godin

We trust people because they showed up when it wasn’t convenient, because they told the truth when it was easier to lie and because they kept a promise when they could have gotten away with breaking it. Credit: Seth Godin Posts where this quotation is embedded Analyze Logical Fallacies Use the chatbot to analyze logical fallacies Bake … Continue reading Why Do We Trust People? Seth Godin

For Some of Our Most Important Beliefs, We Have No Evidence at All Daniel Kahneman

For some of our most important beliefs, we have no evidence at all, except that people we love and trust hold these beliefs. Considering how little we know, the confidence we have in our beliefs is preposterous – and it is also essential. Credit: Daniel Kahneman Posts where this quotation is embedded Analyze Logical Fallacies Use … Continue reading For Some of Our Most Important Beliefs, We Have No Evidence at All Daniel Kahneman

How Tribes United and Divided Us From family bonds to friendships to tribes

Gurteen Knowledge Blog   July 31, 2023, 09:09I recently came across an intriguing article, The Trust Paradox, exploring the evolution of human trust. It examines how early reliance on family bonds expanded to friendships and tribes as our ancestors’ societies grew. The article explores the fascinating concept of the Trolley Problem thought experiment, which reveals the tensions … Continue reading How Tribes United and Divided Us From family bonds to friendships to tribes

Trust Is the Bandwidth of Communication Karl-Erik Sveiby

Trust is the bandwidth of communication. Credit: Karl-Erik Sveiby Posts where this quotation is embedded Analyze Logical Fallacies Use the chatbot to analyze logical fallacies Bake Conversation Into All That We Do ** There are so many ways to leverage conversation Caring We naturally take responsibility for the people and the things that we care about Carpe Diem – … Continue reading Trust Is the Bandwidth of Communication Karl-Erik Sveiby

What Are Beliefs? Ideas that are held to be true but not necessarily supported by any evidence

Introduction: Knowledge Delusion Three Forms of Reasoning: Deductive, Inductive and Abductive Close Pop-up all posts in this chapter Beliefs are ideas that we hold to be true. However, we have no evidence to support many of them.  False beliefs lead us to the wrong conclusions. We need to question and challenge our beliefs continually. What … Continue reading What Are Beliefs? Ideas that are held to be true but not necessarily supported by any evidence

The Knowledge Delusion We know far less than we think we do

The Argumentative Theory of Human Reason Knowledge Is Communal Close Pop-up all posts in this chapter As individuals, we know almost nothing compared to what we think we know. Our individual knowledge is mostly a delusion. We are ignorant of our ignorance. We have built hugely complex societies and technologies through cumulative cultural evolution, but … Continue reading The Knowledge Delusion We know far less than we think we do

Knowledge Is Communal Most of our knowledge resides in other people

The Knowledge Delusion The Extended Mind Close Pop-up all posts in this chapter Most of what we consider our knowledge is an illusion as, in reality, it is distributed in other people’s minds. Knowledge is communal. Knowledge is communal As described in The knowledge delusion, we know almost nothing individually compared to what we think … Continue reading Knowledge Is Communal Most of our knowledge resides in other people

Trust & Belief Formation Trust plays a critical role in forming our beliefs

Rethinking Our Beliefs The Allure of Simple Stories Close Pop-up all posts in this chapter What we consider to be our personal knowledge is mostly a delusion. Most of the knowledge we think we own resides in other people’s minds. As I explained in the Knowledge Delusion, we each know very little. What we consider … Continue reading Trust & Belief Formation Trust plays a critical role in forming our beliefs

Discrediting People ** Cause them to lose the respect or trust of others

Science Curiosity The Global Information Ecosystem Close Pop-up all posts in this chapter To discredit someone means to cause them to lose people’s respect or trust. We acquire most of our knowledge by accepting the beliefs of those people or institutions we trust, so discrediting authority figures or institutions is one of the most effective, … Continue reading Discrediting People ** Cause them to lose the respect or trust of others

Pollution of the Global Information Ecosystem The contamination of information with false and misleading material

The Global Information Ecosystem Uncertainty ** Close Pop-up all posts in this chapter Information pollution is the contamination of information with false and misleading material. Pollution of the info-ecosystem The quality of the information in our global information ecosystem is paramount. To reduce uncertainty and make good sensemaking and decision-making, we need to trust the … Continue reading Pollution of the Global Information Ecosystem The contamination of information with false and misleading material

Filter Bubbles, Epistemic Bubbles and Echo Chambers Distort the reality of the world

Uncertainty ** What Are Cognitive Biases? Close Pop-up all posts in this chapter Echo chambers, filter bubbles, and epistemic bubbles are confusing concepts and are often conflated, but they are distinct concepts. Filter Bubbles A filter bubble is a term used to describe the phenomenon of intellectual isolation that occurs when websites use algorithms to … Continue reading Filter Bubbles, Epistemic Bubbles and Echo Chambers Distort the reality of the world

What Is Communityship? Where everyone in a community practices leadership

What Makes a Real Community? Politics Is Life Close Pop-up all posts in this chapter In an article in the Harvard Business Review, Rebuilding Companies as Communities, Henry Mintzberg talks about a concept called communityship. So what is communityship?  Leadership Let’s start by talking about leadership – something with which we are familiar. Go Google … Continue reading What Is Communityship? Where everyone in a community practices leadership

Gossip and Lashon Hara Conversation about other people

Lashon Hara Leadership Is a Practice Not a Position of Authority Close Pop-up all posts in this chapter An interesting conundrum arises when considering the Jewish religious law forbidding Lashon Hara (speaking derogatorily about someone) and building social trust through gossip. Why would Jewish religious law consider gossip bad while anthropologists consider it good? The … Continue reading Gossip and Lashon Hara Conversation about other people

Converse in Good Faith Be sincere, fair, open, and honest, regardless of the outcome

Ask Questions ** Say So, If We Don’t Have an Opinion Close Pop-up all posts in this chapter Converse in good faith: Converse with the intent to be sincere, fair, open, and honest, regardless of the outcome of the interaction.  Converse in good faith In human interactions, good faith is the intent to be sincere, … Continue reading Converse in Good Faith Be sincere, fair, open, and honest, regardless of the outcome

Organizational Conversation ** The conversation is the organization

Conversation Sharpens the Saw Bake Conversation Into All That We Do ** Close Pop-up all posts in this chapter Conversation permeates our organizational lives. Organizational Conversation is the myriad of conversations that occur minute-to-minute every day within an organization. Conversations take place in formal settings such as meeting rooms, but often the more important ones … Continue reading Organizational Conversation ** The conversation is the organization

Exploring the Multifaceted Roles of Trust in Relationships and Society Without trust our civilization would collapse

Reframing Questions Raising the Ships on the Sea Close Pop-up all posts in this chapter Trust is the force that holds our society together. It is the glue that connects us, builds communities, and is one of the foundations on which society depends. It is vital for society to function. Our civilization would collapse totally … Continue reading Exploring the Multifaceted Roles of Trust in Relationships and Society Without trust our civilization would collapse