For all our knowledge, we have no idea what we’re talking about. We don’t understand what’s going on in our business, our market, and our world. Knowledge Management shouldn’t be about helping us to know more. It should be about helping us to understand. So, how do we understand things? It’s through stories that we … Continue reading For All Our Knowledge, We Have No Idea What We’re Talking About David Weinberger
Gurteen Knowledge Blog April 1, 2022, 11:59I have been working in the Knowledge Management field for over twenty years, and I am still amazed when I stumble over theories and ideas I should have learned about years ago. Last year, I uncovered The Argumentive Theory of Human Reasoning – a theory proposed by Dan Sperber and … Continue reading Two Interesting Theories of Reason Social reasoning and the narrative paradigm
AustraliaAustriaBrazilCanadaChinaCzech RepublicEgyptFranceGermanyGlobalIndiaItalyJapanMexicoNetherlandsPolandSaudia ArabiaSingaporeSpainTurkeyUAEUnited KingdomUnited States As an Amazon Associate, I earn a small commission when you purchase a book via this site. Posts where this book is embedded Changing People ** The challenge of trying to change people Complex Responsive Processes Ongoing patterns of interaction between people Dominant Discourse and Narrative ** Shape the world Introduction: Discourse … Continue reading The Springboard: How Storytelling Ignites Action in Knowledge-era Organizations Steve Denning (2000)
This book, Storytelling in Organizations, is the story of how four busy executives, from different backgrounds and different perspectives, were surprised to find themselves converging on the idea of narrative as an extraordinarily valuable lens for understanding and managing organizations in the twenty-first century. The idea that narrative and storytelling could be so powerful a … Continue reading Storytelling in Organizations by Steve Denning, John Seely Brown, Katalina Groh and Larry Prusak (2004)
Gurteen Knowledge Blog July 3, 2022, 19:39To capture ideas about the future, the European Commission’s Competence Centre on Foresight has launched an event #OurFutures – Images for the future of Europe. The Centre invites you to write a short story expressing what you would like to see in the Europe of the future, with your hopes, … Continue reading Images for the Future of Europe The future can evolve in different directions, each shaped by today’s actions
Gurteen Knowledge Blog June 25, 2023, 10:53Recently, Hank Kune introduced me to the fascinating concept of orality, which has had a profound impact on human communication. It made me question why I hadn’t discovered it earlier, given its significant influence on our cultural heritage. As I delved deeper into the subject, I was reminded that for … Continue reading Orality The foundation of human storytelling
Australian Aboriginals taught themselves thousands of years ago how to build a sustainable society in our fragile landscape. In a unique collaboration, a Swedish knowledge management professor finds out from an Aboriginal cultural custodian how they did it, and what we can learn from them. We are consuming more than our earth can provide. In … Continue reading Treading Lightly: the Hidden Wisdom of the World’s Oldest People by Karl-Erik Sveiby (2007)
In this book, A Leaders Guide to Storytelling, Steve Denning explains how you can learn to tell the right story at the right time. Whoever you are in the organization CEO, middle management, or someone on the front lines you can lead by using stories to effect change. AustraliaAustriaBrazilCanadaChinaCzech RepublicEgyptFranceGermanyGlobalIndiaItalyJapanMexicoNetherlandsPolandSaudia ArabiaSingaporeSpainTurkeyUAEUnited KingdomUnited States … Continue reading A Leaders Guide to Storytelling: Mastering the Art and Discipline of Business Narrative by Steve Denning (2005)
Oral Public Discourse The Narrative Paradigm Close Pop-up all posts in this chapter Narratives shape our understanding of the world and reinforce shared identities and values within a society. In contrast, the stories a culture tells about itself and its history reveal what that society finds meaningful and aims to pass on to future generations. … Continue reading Narrative and Story ** Narrative provides a way of looking at and interpreting the world.
Narrative and Story ** Storytelling ** Close Pop-up all posts in this chapter The Narrative Paradigm is a theory proposed by Walter Fisher that posits all meaningful communication occurs via storytelling or reporting of events. The theory further claims that stories are more persuasive than arguments. The narrative paradigm helps explain how we can understand … Continue reading The Narrative Paradigm All meaningful communication occurs via storytelling or reporting of event
The Narrative Paradigm Dominant Discourse and Narrative ** Close Pop-up all posts in this chapter Storytelling is a powerful tool for effective communication, engagement, and influencing others across many contexts, not just business. Well-crafted stories can vividly illustrate ideas, create emotional connections with an audience, and aid memory and recall in a way that facts … Continue reading Storytelling ** A powerful tool for effective communication, engagement, and influence
What Is a Real Conversation? The Value of Conversation ** Close Pop-up all posts in this chapter Numerous words or phrases describe the varied forms of conversation and speech. This page lists some of the more common ones in alphabetic order. Posts that link to this post The Language of Conversation and Speech Digging into their … Continue reading The Language of Conversation and Speech Meanings of words describing conversation and speech
Weaponizing Public Discourse ** Introduction: Discourse and Narrative ** Close Pop-up all posts in this chapter Introduction The stories we tell ourselves and each other profoundly shape our realities. Within our inner lives, narratives revolving around belonging, worthiness, and potential can either fuel growth or limit possibilities. Families pass down spoken and unspoken rules prescribing … Continue reading The Power of Discourse and Narrative ** How stories shape our individual and collective realities
Improving Performance with After-action Reviews Conversation Covenant Close Pop-up all posts in this chapter An anecdote circle is a narrative technique used to guide participants in sharing stories. Shawn’s first anecdote circle | Shawn Callahan Resources Anecdote: Anecdote Circles Deloitte: Anecdote Circles Cognitive Edge: Cynefin: Anecdote Circles Continue reading Anecdote Circles A narrative technique to guide participants in sharing stories
What Is a Knowledge Worker? Introduction: Knowledge Management Close Pop-up all posts in this chapter Knowledge Management tends to focus on the management of information in the belief that if we have more information, better quality information, and more accessible information, we will do our jobs better. This belief is just not true. We need … Continue reading We Know So Much but Understand So Little It is through conversation we make sense of the world