I think “knowledge management” is a bullshit issue. Let me tell you why. I can give you perfect information, I can give you perfect knowledge and it won’t change your behavior one iota. People choose not to change their behavior because the culture and the imperatives of the organization make it too difficult to act upon the knowledge. Knowledge … | Michael Schrage Continue reading Knowledge Management Is a Bullshit Issue Michael Schrage
Knowledge has long been seen as power. Yet knowing something and being able to act on it are very different. Real power comes from applying what we know, working with others, and influencing those who can make change happen. Knowledge only matters when it leads to action. Continue reading Knowledge Is Not Power Our ability to influence people is power
Knowledge Management tends to focus on the management of information in the belief that if we have more information, better quality information, and more accessible information, we will do our jobs better. This belief is just not true. We need more Continue reading We Know So Much but Understand So Little It is through conversation we make sense of the world