Gurteen Knowledge Blog June 3, 2024, 09:40I love this quote by David Weinberger because it accurately describes how we acquire knowledge—not just through rational methods but also via curiosity, social bonds, intuition, and even mistakes. His crucial insight that “knowledge is not determined by information” is spot-on. In complex situations, having data isn’t enough; it’s deciding … Continue reading How We Get to Knowledge Not through rational methods alone
For all our knowledge, we have no idea what we’re talking about. We don’t understand what’s going on in our business, our market, and our world. Knowledge Management shouldn’t be about helping us to know more. It should be about helping us to understand. So, how do we understand things? It’s through stories that we … Continue reading For All Our Knowledge, We Have No Idea What We’re Talking About David Weinberger
David Weinberger is a senior researcher at Harvard’s Berkman Klein Center for Internet & Society and was co-director of the Harvard Library Innovation Lab, and a journalism fellow at Harvard’s Shorenstein Center. Ever since I became acquainted with his thinking in The Cluetrain Manifesto in 1999, David has had a huge influence on me. His … Continue reading David Weinberger Technologist, professional speaker, and commentator
People implicitly acknowledge that they don’t have all the answers (or else the conversation is really a lecture) and risk being wrong in front of someone else. And conversations overcome the class structure of business, suspending the organization chart at least for a little while. Credit: David Weinberger Posts where this quotation is embedded The DIKW … Continue reading Conversations Overcome the Class Structure of Business David Weinberger
Gurteen Knowledge Blog December 14, 2022, 14:03More and more, I am starting to differentiate between talk and conversation, although in everyday usage, I use the words interchangeably. I also write less about talking and more about conversing. So much so, as I edit my blook, I am replacing talk and talking with converse and conversing where … Continue reading Talk Enough but No Conversation Conversing is different from talking
We get to knowledge — especially “actionable” knowledge — by having desires and curiosity, through plotting and play, by being wrong more often than right, by talking with others and forming social bonds, by applying methods and then backing away from them, by calculation and serendipity, by rationality and intuition, by institutional processes and social … Continue reading We Get to Knowledge by Having Desires and Curiosity David Weinberger
Here’s a definition of that pesky and borderline elitist phrase, ‘knowledge worker’. A knowledge worker is someone whose job entails having really interesting conversations at work. The characteristics of conversations map to the conditions for genuine knowledge generation and sharing: they’re unpredictable interactions among people speaking in their own voice about something they’re interested in. … Continue reading What Is a Knowledge Worker? David Weinberger David Weinberger (2000)
To have a conversation, you have to be comfortable being human – acknowledging you don’t have all the answers, being eager to learn from someone else and to build new ideas together. You can only have a conversation if you’re not afraid of being wrong. Otherwise, you’re not conversing, you’re just declaiming, speechifying, or reading … Continue reading Conversations Occur Between Equals David Weinberger
AustraliaAustriaBrazilCanadaChinaCzech RepublicEgyptFranceGermanyGlobalIndiaItalyJapanMexicoNetherlandsPolandSaudia ArabiaSingaporeSpainTurkeyUAEUnited KingdomUnited States As an Amazon Associate, I earn a small commission when you purchase a book via this site. Posts where this book is embedded The DIKW (data, Information, Knowledge, Wisdom) Pyramid The DIKW model The Four Levels of Knowledge Management The relation between Conversational Leadership and Knowledge Management What Is a Knowledge … Continue reading The Cluetrain Manifesto: the End of Business as Usual by David Weinberger, Rick Levine, Christopher Locke, Doc Searls
Business is a conversation because the defining work of business is conversation – literally. And ‘knowledge workers’ are simply those people whose job consists of having interesting conversations. Credit: David Weinberger Posts where this quotation is embedded The DIKW (data, Information, Knowledge, Wisdom) Pyramid The DIKW model The Four Levels of Knowledge Management The relation between Conversational … Continue reading Business Is a Conversation David Weinberger
Ways of Knowing From Knowledge to Agency Close Pop-up all posts in this chapter What is the difference between information and knowledge? In everyday language, the words “knowledge and “information” are used loosely and interchangeably. Knowledge is frequently defined as something like this: Knowledge is a fluid mix of framed experience, values, contextual information, and … Continue reading Knowledge Only Exists in the Mind Everything else is information
Hard Conversation Conversation Sharpens the Saw Close Pop-up all posts in this chapter Who gets to decide what makes a useful conversation. You or your manager? In the book The ClueTrain Manifesto, David Weinberger says: It’s always struck me that David didn’t say productive conversations or conversations with “hard outcomes” – he simply said interesting … Continue reading Let’s Have More Interesting Conversations It’s our job
Knowledge Sharing ** We Know So Much but Understand So Little Close Pop-up all posts in this chapter Peter Drucker introduced the term “Knowledge Worker” in his book Landmarks of Tomorrow in 1959. But what is a Knowledge Worker? Here is Peter’s answer: And here is a shorter, pithier one that I like from Tom … Continue reading What Is a Knowledge Worker? A knowledge worker is someone whose job entails having really interesting conversations at work
Peer Instruction Learn by Talking Close Pop-up all posts in this chapter How can we effectively share knowledge, particularly tacit knowledge, which cannot be easily encoded into information or implicit knowledge that is not consciously known? The Nature of Knowledge Knowledge is etched into our minds in long-term memory from experience, years of study, and … Continue reading Sharing Knowledge Through Conversation Knowledge isn’t there the way ore is buried
What Is a Knowledge Worker? Introduction: Knowledge Management Close Pop-up all posts in this chapter Knowledge Management tends to focus on the management of information in the belief that if we have more information, better quality information, and more accessible information, we will do our jobs better. This belief is just not true. We need … Continue reading We Know So Much but Understand So Little It is through conversation we make sense of the world
