Knowledge Management | Chapter | Conversational Leadership

Introduction: Knowledge Management Knowledge Management is not an oxymoron

We Know So Much but Understand So Little Data, Information and Knowledge Close Pop-up all posts in this chapter Knowledge Management is practiced through activities that support better decision-making, strategy-making, creativity, and innovation. It’s about making better sense of the world, improved decision-making, strategy formulation, implementation, creativity, and innovation. This is something only human beings … Continue reading Introduction: Knowledge Management Knowledge Management is not an oxymoron

Data, Information and Knowledge What's the difference?

Introduction: Knowledge Management The Importance of Tacit Knowledge Close Pop-up all posts in this chapter Effective Knowledge Management is crucial in today’s complex world, however, the distinction between terms like data, information, knowledge, explicit, tacit, and implicit knowledge can often be confusing. It is important to have a clear understanding of the differences. Introduction The … Continue reading Data, Information and Knowledge What’s the difference?

The Importance of Tacit Knowledge Tacit knowledge is knowledge that is difficult to transfer

Data, Information and Knowledge The Relationship Between Explicit Knowledge and Tacit Knowledge Close Pop-up all posts in this chapter Tacit knowledge is a type of knowledge that is difficult to express or communicate through words. It is a vital component of human expertise and plays a crucial role in enabling us to adapt to new … Continue reading The Importance of Tacit Knowledge Tacit knowledge is knowledge that is difficult to transfer

The Relationship Between Explicit Knowledge and Tacit Knowledge Explicit knowledge always has a tacit component

The Importance of Tacit Knowledge The DIKW (data, Information, Knowledge, Wisdom) Pyramid Close Pop-up all posts in this chapter Explicit knowledge can be easily documented and shared, while tacit knowledge is rooted in personal experience and intuition. Recognizing that explicit knowledge always has a tacit component helps us appreciate the deeper, often unspoken context needed … Continue reading The Relationship Between Explicit Knowledge and Tacit Knowledge Explicit knowledge always has a tacit component

The DIKW (data, Information, Knowledge, Wisdom) Pyramid The DIKW model

The Relationship Between Explicit Knowledge and Tacit Knowledge Ways of Knowing Close Pop-up all posts in this chapter The DIKW (Data, Information, Knowledge, Wisdom) pyramid is a flawed model that proposes data, information, knowledge, and wisdom form a pyramid, with each level building upon the previous one. The DIKW model suggests that data can be … Continue reading The DIKW (data, Information, Knowledge, Wisdom) Pyramid The DIKW model

Ways of Knowing Ways of acquiring knowledge

The DIKW (data, Information, Knowledge, Wisdom) Pyramid Knowledge Only Exists in the Mind Close Pop-up all posts in this chapter There are several ways of attempting to “know something” (acquiring knowledge). Some of them are more reliable than others. There are several “ways of knowing ” or, more strictly, trying to “know something” (acquiring knowledge). … Continue reading Ways of Knowing Ways of acquiring knowledge

Knowledge Only Exists in the Mind Everything else is information

Ways of Knowing From Knowledge to Agency Close Pop-up all posts in this chapter What is the difference between information and knowledge? In everyday language, the words “knowledge and “information” are used loosely and interchangeably. Knowledge is frequently defined as something like this: Knowledge is a fluid mix of framed experience, values, contextual information, and … Continue reading Knowledge Only Exists in the Mind Everything else is information

From Knowledge to Agency Developing agency in a changing world - cultivating the capacity to act

Knowledge Only Exists in the Mind Knowledge and Information Management (KIM) Close Pop-up all posts in this chapter Agency is our ability to make intentional choices and act independently, shaping our lives and identities. The challenge is transitioning from acquiring knowledge to actively using it in the real world. We need to embrace the dynamic … Continue reading From Knowledge to Agency Developing agency in a changing world – cultivating the capacity to act

Knowledge and Information Management (KIM) Distinguishing Knowledge Management from Information Management

From Knowledge to Agency Don’t Do Knowledge Management ** Close Pop-up all posts in this chapter Knowledge Management and Information Management are often conflated, but this confusion can be resolved by understanding the clear distinction between knowledge and information. Knowledge and Information Management (KIM) are often referred to simply as Knowledge Management (KM). There are … Continue reading Knowledge and Information Management (KIM) Distinguishing Knowledge Management from Information Management

Don’t Do Knowledge Management ** You respond to business problems & develop business opportunities using KM tools

Knowledge and Information Management (KIM) Knowledge Is Not Power Close Pop-up all posts in this chapter Don’t do Knowledge Management You don’t do Knowledge Management (KM)! You respond to business problems and develop business opportunities using KM tools. There are NO KM initiatives Strictly speaking, there is no such thing as a KM initiative. You … Continue reading Don’t Do Knowledge Management ** You respond to business problems & develop business opportunities using KM tools

Knowledge Is Not Power Our ability to influence people is power

Don’t Do Knowledge Management ** The Four Levels of Knowledge Management Close Pop-up all posts in this chapter Is knowledge power, or is it potential power? And if knowledge is not power, what is power? A little history The phrase “knowledge is power” is a popular translation of the Latin aphorism “scientia potentia est” (or “scientia … Continue reading Knowledge Is Not Power Our ability to influence people is power

The Four Levels of Knowledge Management The relation between Conversational Leadership and Knowledge Management

Knowledge Is Not Power Is “useless Knowledge” Useless? Close Pop-up all posts in this chapter Knowledge Management has evolved since the mid-90s, shifting from managing information to building collective knowledge. The challenge lies in adapting KM practices to meet today’s complex needs. A four-level framework can provide a structured approach, helping organizations move from information … Continue reading The Four Levels of Knowledge Management The relation between Conversational Leadership and Knowledge Management

Is “useless Knowledge” Useless? Maybe not if it makes things taste sweeter

The Four Levels of Knowledge Management Knowledge Sharing ** Close Pop-up all posts in this chapter Is “useless knowledge” useless? Is “useless knowledge” useless? A strange sort of question. Here is what the British philosopher Bertrand Russell says in a little book of essays titled Let the People Think. Perhaps the most important advantage of … Continue reading Is “useless Knowledge” Useless? Maybe not if it makes things taste sweeter

Knowledge Sharing ** A candle loses nothing by lighting another candle

Is “useless Knowledge” Useless? What Is a Knowledge Worker? Close Pop-up all posts in this chapter He who receives an idea from me, receives instruction himself without lessening mine; as he who lights his taper at mine, receives light without darkening me. That ideas should freely spread from one to another over the globe, for … Continue reading Knowledge Sharing ** A candle loses nothing by lighting another candle

What Is a Knowledge Worker? A knowledge worker is someone whose job entails having really interesting conversations at work

Knowledge Sharing ** We Know So Much but Understand So Little Close Pop-up all posts in this chapter Peter Drucker introduced the term “Knowledge Worker” in his book Landmarks of Tomorrow in 1959. But what is a Knowledge Worker? Here is Peter’s answer: And here is a shorter, pithier one that I like from Tom … Continue reading What Is a Knowledge Worker? A knowledge worker is someone whose job entails having really interesting conversations at work

We Know So Much but Understand So Little It is through conversation we make sense of the world

What Is a Knowledge Worker? Introduction: Knowledge Management Close Pop-up all posts in this chapter Knowledge Management tends to focus on the management of information in the belief that if we have more information, better quality information, and more accessible information, we will do our jobs better. This belief is just not true. We need … Continue reading We Know So Much but Understand So Little It is through conversation we make sense of the world

Complexity

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