Margaret Heffernan Author, mentor, teacher

Margaret Heffernan is an entrepreneur, CEO, writer and keynote speaker. She is currently a part-time lecturer at the University of Bath School of Management in England. The voice of leadership | Margaret Heffernan WebsiteMargaret HeffernanWikipediaMargaret HeffernanLinkedinMargaret HeffernanTwitter@M_HeffernanYouTubeMargaret HeffernanGoogleMargaret Heffernan Twitter Tweets by Margaret Heffernan Books: Margaret HeffernanMargaret Heffernan Author, mentor, teacherTags: leadership (72) | Margaret … Continue reading Margaret Heffernan Author, mentor, teacher

Unintended and Undesirable Consequences of Innovation Karl-Erik Sveiby, Pernilla Gripenberg, Beata Segercrantz, Andreas Eriksson, Alexander Aminoff (2009)

Abstract Although innovation is one of the most commonly mentioned concepts in social science unintended undesirable consequences of innovation are rarely studied. This study does a literature review of all articles in the EBSCO database, with innovation in the title and which study undesirable consequences. We found only 26 such articles; 1 per 1000,  a … Continue reading Unintended and Undesirable Consequences of Innovation Karl-Erik Sveiby, Pernilla Gripenberg, Beata Segercrantz, Andreas Eriksson, Alexander Aminoff (2009)

In a Complex World How Do You Minimize, Maximize or Optimize Anything? You can't!

Gurteen Knowledge Blog   February 13, 2021, 18:55When reading business articles and marketing material, I have a problem with words like maximize, minimize, and optimize. In a complex world: How do you maximize the return on investment? How do you minimize staff turnover? How do you optimize team performance? How do you ever know if you’ve maximized, … Continue reading In a Complex World How Do You Minimize, Maximize or Optimize Anything? You can’t!

We Are Walking on a Trampoline Richard Pascale, Jerry Sternin, Monique Sternin

Unintended consequences get to the heart of why you never really understand an adaptive problem until you have solved it. Problems morph and “solutions” often point to deeper problems. In social life, as in nature, we are walking on a trampoline. Every inroad reconfigures the environment we tread on. Credit: The Power of Positive Deviance … Continue reading We Are Walking on a Trampoline Richard Pascale, Jerry Sternin, Monique Sternin

Introduction: Complexity The world is fast-changing and increasingly more turbulent

Retrospective Coherence in a Complex World What Is a System? ** Close Pop-up all posts in this chapter What’s the Vibe? Please be patient as this may take up to a minute to load… Close The world is fast-changing and increasingly more turbulent. The problems and challenges we face are both complex and adaptive and … Continue reading Introduction: Complexity The world is fast-changing and increasingly more turbulent

Complex Systems ** Many parts interacting with each other in multiple ways

Complex Systems and Complex Adaptive Systems ** Complex Adaptive Systems ** Close Pop-up all posts in this chapter What’s the Vibe? Please be patient as this may take up to a minute to load… Close Complex Systems A complex system consists of many highly interconnected parts that dynamically interact with each other. The Internet and … Continue reading Complex Systems ** Many parts interacting with each other in multiple ways

Technical Challenges and Complex Adaptive Challenges Distinguishing between straightforward and complex challenges

Exploring Uncertainty – the Role of Catalytic and Safe-to-fail Probes There Are No Solutions to Complex Challenges Close Pop-up all posts in this chapter What’s the Vibe? Please be patient as this may take up to a minute to load… Close Navigating challenges is crucial, but the type of challenge matters greatly. There are two … Continue reading Technical Challenges and Complex Adaptive Challenges Distinguishing between straightforward and complex challenges

Unintended Consequences In a complex system, every purposeful action produces unintended consequences

There Are No Solutions to Complex Challenges Obliquity in a Complex World Close Pop-up all posts in this chapter What’s the Vibe? Please be patient as this may take up to a minute to load… Close Unintended consequences are outcomes of an action that are not intended or foreseen. Most such consequences are undesirable.  Being … Continue reading Unintended Consequences In a complex system, every purposeful action produces unintended consequences

The Myth of Thamus and Theuth Does writing allow the pretense of understanding, rather than true understanding?

Our Most Powerful Technology Is Conversation Our Brains Are Designed for Conversation Close Pop-up all posts in this chapter What’s the Vibe? Please be patient as this may take up to a minute to load… Close In Plato’s Phaedrus, Socrates shares the myth of Thamus and Theuth, questioning the invention of writing. Writing, he argues, … Continue reading The Myth of Thamus and Theuth Does writing allow the pretense of understanding, rather than true understanding?