Amy Edmondson is a scholar and the Novartis Professor of Leadership at the Harvard Business School. She is probably best known for her work on psychological safety. Psychological Safety | Amy Edmondson WikipediaAmy EdmondsonLinkedinAmy EdmondsonX (Twitter)@AmyCEdmondsonYouTubeAmy EdmondsonGoogleAmy EdmondsonPosts: Amy Edmondson (1)Psychological Safety ** A shared belief that within your team it is safe to take risksBooks: Continue reading Amy Edmondson Novartis Professor of Leadership and Management, Harvard Business School
Psychological safety is a belief that one will not be punished or humiliated for speaking up with ideas, questions, concerns or mistakes. | Amy Edmondson Continue reading Psychological Safety Is a Belief That One Will Not Be Punished for Speaking Up Amy Edmondson
Oh, the comfort — the inexpressible comfort of feeling safe with a person — having neither to weigh thoughts nor measure words, but pouring them all right out, just as they are, chaff and grain together; certain that a faithful hand will take and sift them, keep what is worth keeping, and then with the breath of kindness blow the rest away. | Dinah Craik Continue reading The Inexpressible Comfort of Feeling Safe with a Person Dinah Craik
A conversation covenant is an agreement between two or more persons to abide by a set of rules when engaging in conversation. The rules are intended to help people work in harmony to create a psychologically safer space for difficult or seemingly impossible conversations. | David Gurteen and David Creelman Continue reading What Is a Conversation Covenant? David Gurteen and David Creelman
Differing viewpoints can lead to tension and misunderstandings in challenging conversations. A conversation covenant provides a structured approach to ensuring respectful and constructive dialogue. Establishing agreed-upon guidelines helps create a safe environment for discussing even the most difficult topics. Continue reading Conversation Covenant Creating a psychologically safer space for difficult conversations
Knowledge Café Principle: Dialogue Not Debate Knowledge Café Principle: Conversation Is Sovereign Close Pop-up all posts in this chapter What’s the Vibe? Please be patient as this may take up to a minute to load… Close People learn best through conversation, but too often, discussions are dominated by a few voices or driven by fixed Continue reading Introduction: Knowledge Café Principles Create a conversational environment
Don’t Discourage Dissent: Many view conflict as harmful and try to suppress it, but disagreement is healthy. It is an opportunity to have a meaningful conversation, and we should encourage it. Continue reading Don’t Discourage Dissent Fear, uncertainty and doubt are good things
Losing and Giving Face Psychological Safety ** Close Pop-up all posts in this chapter What’s the Vibe? Please be patient as this may take up to a minute to load… Close There are many reasons why people do not speak up. Social silencing is one of them. The spiral of silence or social silencing is a Continue reading Social Silencing A phenomenon where people don’t speak up for fear of social exclusion
Social Silencing Introduction: Small Group Conversations Close Pop-up all posts in this chapter What’s the Vibe? Please be patient as this may take up to a minute to load… Close Create psychological safety: Ensure people are safe for interpersonal risk-taking. Psychological safety refers to the sense of confidence and trust that individuals feel in a Continue reading Psychological Safety ** A shared belief that within your team it is safe to take risks
In the Knowledge Café, the essence of the small group conversations is to get as close to a natural conversation as possible such as one in a coffee shop. Continue reading Knowledge Café: Small Group Conversations The small group conversations are the heart of the Café
