Amy Edmondson is a scholar and the Novartis Professor of Leadership at the Harvard Business School. She is probably best known for her work on psychological safety. Psychological Safety | Amy Edmondson WikipediaAmy EdmondsonLinkedinAmy EdmondsonTwitter@AmyCEdmondsonYouTubeAmy EdmondsonGoogleAmy Edmondson Twitter Tweets by Amy Edmondson Posts: Amy EdmondsonPsychological Safety ** A shared belief that within your team it is … Continue reading Amy Edmondson Novartis Professor of Leadership and Management, Harvard Business School
Psychological safety is a belief that one will not be punished or humiliated for speaking up with ideas, questions, concerns or mistakes. Credit: Amy Edmondson Posts where this quotation is embedded Conversation Covenant Creating a psychologically safer space for difficult conversations Conversational Leadership Framework ** A framework to help understand the concept Knowledge Café Principle: Create a Safe … Continue reading Psychological Safety Is a Belief That One Will Not Be Punished for Speaking Up Amy Edmondson
Oh, the comfort — the inexpressible comfort of feeling safe with a person — having neither to weigh thoughts nor measure words, but pouring them all right out, just as they are, chaff and grain together; certain that a faithful hand will take and sift them, keep what is worth keeping, and then with the … Continue reading The Inexpressible Comfort of Feeling Safe with a Person Dinah Craik
A conversation covenant is an agreement between two or more persons to abide by a set of rules when engaging in conversation. The rules are intended to help people work in harmony to create a psychologically safer space for difficult or seemingly impossible conversations. Credit: David Gurteen and David Creelman Posts where this quotation is … Continue reading What Is a Conversation Covenant? David Gurteen and David Creelman
Gurteen Knowledge Blog June 5, 2023, 07:20In my recent Knowledge Café, the Great Unheard, it occurred to me that throughout our everyday lives, we frequently consciously or unconsciously divert conversations from topics that make us feel uncomfortable or vulnerable. We avoid areas we are unprepared or unwilling to explore, perhaps due to personal insecurities, fears, or … Continue reading Creating Safe Spaces for Uncomfortable Conversations Valuing vulnerability, authenticity, and respectful dialogue
Anecdote Circles Brainstorming Close Pop-up all posts in this chapter In challenging conversations, differing viewpoints can lead to tension and misunderstandings. A conversation covenant offers a structured approach to ensure respectful, constructive dialogue. By establishing agreed-upon guidelines, it helps create a safe environment for discussing even the most difficult topics. What is a conversation covenant? … Continue reading Conversation Covenant Creating a psychologically safer space for difficult conversations
Knowledge Café Principle: Dialogue Not Debate Knowledge Café Principle: Conversation Is Sovereign Close Pop-up all posts in this chapter The Knowledge Café’s strength and success depend on a few critical principles The Knowledge Café has been designed to cultivate an environment where conversation can flourish, and everyone feels like an equal participant. Participants can relax, … Continue reading Introduction: Knowledge Café Principles Create a conversational environment
Knowledge Café Principle: Everyone Has an Equal Voice Knowledge Café Principle: No Preconceived Outcomes Close Pop-up all posts in this chapter Principle: Create a psychologically safe space. To foster meaningful conversation in a Knowledge Café or any small group setting, it’s crucial to establish a safe space where all participants feel equal, comfortable, and free … Continue reading Knowledge Café Principle: Create a Safe Space Where conversation can flourish
Listen with the Intent to Understand Don’t Give Advice Close Pop-up all posts in this chapter Don’t Discourage Dissent: Many view conflict as bad and try suppressing it, but disagreement is healthy. It is an opportunity to have a meaningful conversation, and we should encourage it. FUD – fear, uncertainty, and doubt. No, not the … Continue reading Don’t Discourage Dissent Fear, uncertainty and doubt are good things
Losing and Giving Face Psychological Safety ** Close Pop-up all posts in this chapter There are many reasons why people do not speak up. Social silencing is one of them. The spiral of silence or social silencing is a phenomenon where people who think they hold a minority opinion don’t speak up for fear of social … Continue reading Social Silencing A phenomenon where people don’t speak up for fear of social exclusion
Social Silencing Wisdom of Crowds of Crowds Close Pop-up all posts in this chapter Create psychological safety: Ensure people are safe for interpersonal risk-taking. Psychological safety refers to the sense of confidence and trust that individuals feel in a social setting, particularly in the workplace. It is the belief that one can speak up and … Continue reading Psychological Safety ** A shared belief that within your team it is safe to take risks
Knowledge Café: Table Hosts Knowledge Café: Moving Between Groups Close Pop-up all posts in this chapter In the Knowledge Café, the essence of the small group conversations is to get as close to a natural conversation as possible such as one in a coffee shop. In a Café, no one is in control of the … Continue reading Knowledge Café: Small Group Conversations The small group conversations are the heart of the Café
