Conversational Continuous Self-improvement ** Making ongoing incremental improvements to our conversations

The Art of Navigating Conversations Difficult Conversations Close Pop-up all posts in this chapter What’s the Vibe? Please be patient as this may take up to a minute to load… Close What is conversational continuous self-improvement? We can improve our conversational abilities through the process of conversational continuous self-improvement.  Our goal is to become more Continue reading Conversational Continuous Self-improvement ** Making ongoing incremental improvements to our conversations

Focus Group Café An improvement on traditional focus groups?

Collective Sense-making Café ** Ideation Café Close Pop-up all posts in this chapter What’s the Vibe? Please be patient as this may take up to a minute to load… Close There are several ways to obtain people’s opinions and feedback. Surveys, interviews, and focus groups are three of the most common. The Focus Group Café Continue reading Focus Group Café An improvement on traditional focus groups?

Hong Kong MTR Coffee Evenings and Liaison Trains An improvement over traditional customer surveys

Intimate Conversations Al Jazeera Cafe Close Pop-up all posts in this chapter What’s the Vibe? Please be patient as this may take up to a minute to load… Close Customer satisfaction surveys often rely on brief, limited questions that don’t capture the whole picture. This method can lead to overlooked feedback and biased responses. The Continue reading Hong Kong MTR Coffee Evenings and Liaison Trains An improvement over traditional customer surveys