Source: Richard Branson on Passing the Bad-News BuckThis “us and them” problem is exacerbated by our reliance on impersonal communications technologies.
One of a leader’s greatest challenges these days is getting people to actually talk to each other; one-on-one meetings and old-fashioned brainstorming are vital to the success of any growing business.
Improving the flow of information is just one part of the communications challenge; getting employees to actually listen to each other is much more difficult.
A big part of the problem is that the only word that gets more play than “they” is “I”.
Credit: Richard Branson
Tags: brainstorming (4) | conversation (188) | leadership (76) | Richard Branson (1) | technology (11)
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This quotation is part of a blook on Conversational Leadership. It is one of many quotations that have influenced my thinking on the subject. Parts of this blook have restricted access. You may browse the pages open to you, but you will need to register and be approved before you can login and access the full site. When you register, you may also sign-up to receive a quotation of the day by email.
Blaming digital tools is common for people who don’t experience the underlying systemic issues that shape behaviour. Hence “Back to Office” policies. See also, this Linkedin thread:
https://www.linkedin.com/feed/update/urn:li:activity:7153091435049676800?commentUrn=urn%3Ali%3Acomment%3A%28activity%3A7153091435049676800%2C7153100681661345792%29&dashCommentUrn=urn%3Ali%3Afsd_comment%3A%287153100681661345792%2Curn%3Ali%3Aactivity%3A7153091435049676800%29
Thanks, Dan; indeed, digital tools are not the only cause of the lack of teamwork, but in my experience, they do play a large part.