Chapter: Conversational Learning


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Conversation is the most powerful learning technology ever invented.

Conversations carry news, create meaning, foster cooperation, and spark innovation.

Encouraging open, honest conversation through workspace design, setting ground rules for conversing productively, and baking conversation into the corporate culture spread intellectual capital, improve cooperation, and strengthen personal relationships.

Credit: Jay Cross


In this chapter, I explore the subject of conversational learning.


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Introduction: Conversational Learning Unleashing knowledge

Collective Sense-making Peer Instruction Close Pop-up all posts in this chapter Conversational learning is a form of learning that takes place through meaningful conversations and interactions between individuals. It emphasizes the importance of dialogue, exchange of ideas, and active engagement in the learning process. Unlike traditional, more one-sided learning forms, conversational learning promotes a collaborative … Continue reading Introduction: Conversational Learning Unleashing knowledge

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Peer Instruction Where students learn from each other

Introduction: Conversational Learning Sharing Knowledge Through Conversation Close Pop-up all posts in this chapter Eric Mazur is a Harvard physicist and educator who developed a teaching method called Peer Instruction. Peer Instruction involves students learning from each other during class. It begins with a concept-based question that challenges students’ understanding. After individually answering the question, … Continue reading Peer Instruction Where students learn from each other

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Sharing Knowledge Through Conversation Knowledge isn't there the way ore is buried

Peer Instruction Learn by Talking Close Pop-up all posts in this chapter How can we effectively share knowledge, particularly tacit knowledge, which cannot be easily encoded into information or implicit knowledge that is not consciously known? The Nature of Knowledge Knowledge is etched into our minds in long-term memory from experience, years of study, and … Continue reading Sharing Knowledge Through Conversation Knowledge isn’t there the way ore is buried

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Collective Sense-making The Knowledge Café is a powerful collective sense-making tool

Learn by Talking Introduction: Conversational Learning Close Pop-up all posts in this chapter How do we make sense of the world so we can act in it? Collective Sensemaking How do we make sense of the world? Sense-making: How do we make sense of the world so we can act in it? Credit: Dave Snowden … Continue reading Collective Sense-making The Knowledge Café is a powerful collective sense-making tool