In this Café, I look at the four levels of Knowledge management (KM), how it differs from Information Management, and its evolution. After my talk, I initiate a conversation about what should be the focus of KM.
Theme: The Four Levels of Knowledge Management
Format: Knowledge Café
Location: Face-to-face or Zoom
Duration: 120, 90, or 60 minutes
Introduction
This Café is one in a series of Knowledge Cafés on Conversational Leadership that I run face-to-face, on Zoom or Microsoft Teams.
Each Café is themed on material from my online blook on Conversational Leadership.
If you are unfamiliar with the Knowledge Café concept, this event is participatory, though I can run it as a webinar.
Theme
This café examines the following levels of knowledge management, especially levels 3 and 4 – the future of KM:
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- information management
- knowledge sharing
- sense-making, decision-making, and innovation
- agency and communityship.
The objectives are to:
- explain the fundamental differences between information and knowledge & information management and knowledge management
- highlight the greater potential power of KM compared to information and knowledge sharing
- illustrate that knowledge alone is not power; power is the ability to influence and act
- explain the concept and importance of communityship.
Format
In this Café, I talk about the theme for 15 to 30 minutes, depending on the participants and the time available, and then pose the Café question
What should be the focus of Knowledge Management?
We then go into Café mode.
Reading Material
This post in my blook is optional reading material for the participants before or after the Café.