A Leader’s Greatest Challenges Richard Branson

This “us and them” problem is exacerbated by our reliance on impersonal communications technologies.

One of a leader’s greatest challenges these days is getting people to actually talk to each other; one-on-one meetings and old-fashioned brainstorming are vital to the success of any growing business.

Improving the flow of information is just one part of the communications challenge; getting employees to actually listen to each other is much more difficult.

A big part of the problem is that the only word that gets more play than “they” is “I”.

Credit: Richard Branson