Introduction: Small Group Conversations

Small group conversations are at the heart of Conversational Leadership. Relationship and connectedness are the pre-condition for change. Every meeting, every process, every training program has to get people connected first. Otherwise, the content falls on deaf ears. So small groups are an essential building block to any future you want to create. Credit: Peter … Continue reading Introduction: Small Group Conversations

Ideal group size for conversation

[Comment: I plan to pull everything together here on the effect of group size on conversations.] The influence of group size on conversation Resources Blog Post: Ideal group sizes by Chris Corrigan Video: Chris Corrigan on Group Size in Innovation and Open Design [Status: work in progress]     Last updated: 1st January, 2016

Group polarization The tendency for a group to make decisions that are more extreme than the initial inclination of its members

Group polarization refers to the tendency for a group to make decisions that are more extreme than the initial inclination of its members. These more extreme decisions are towards greater risk if individuals’ initial tendencies are to be risky and towards greater caution if individuals’ initial tendencies are to be cautious. Credit: Wikipedia: Group Polarization … Continue reading Group polarization The tendency for a group to make decisions that are more extreme than the initial inclination of its members

Groupthink The desire for harmony in a group results in an irrational decision

Groupthink is a psychological phenomenon that occurs within a group of people, in which the desire for harmony or conformity in the group results in an irrational or dysfunctional decision-making outcome. Group members try to minimize conflict and reach a consensus decision without critical evaluation of alternative viewpoints, by actively suppressing dissenting viewpoints, and by … Continue reading Groupthink The desire for harmony in a group results in an irrational decision

Facilitator bias

Facilitator bias is the personal, often unconscious bias by the host (facilitator) who may unwittingly influence the group in a particular direction or towards a specific outcome. Credit: Wikipedia: Cognitive Bias [Status: to be expanded] Last updated: 5th December, 2015

Social silencing * A phenomenon where people don’t speak up for fear of social exclusion

The spiral of silence or social silencing is a phenomenon where people who think they hold a minority opinion don’t speak up for fear of social exclusion. This silencing not only manifests itself in small group conversations but in one-to-one conversations, meetings and more broadly in social media. It has much in common with the need … Continue reading Social silencing * A phenomenon where people don’t speak up for fear of social exclusion

Hawthorne effect

The Hawthorne effect is where individuals modify their behavior in response to their awareness of being taken notice of or observed. Credit: Wikipedia: Hawthorne effect [Status: work in progress] Last updated: 26th May, 2016

Gaining and losing face

To lose face is an idiom that broadly means to lose the respect of others; to be humiliated or experience public disgrace. The fear of losing face or the need to give face is a significant barrier to open conversation and decision making, especially in Asian cultures. Resources Article: Gaining and Losing Face in China Article: The “Cult” of … Continue reading Gaining and losing face

Psychological safety

Psychological safety is a shared belief that the team is safe for interpersonal risk taking. In psychologically safe teams, team members feel accepted and respected. Credit: Wikipedia What Project Aristotle has taught people within Google is that no one wants to put on a ‘‘work face’’ when they get to the office. No one wants … Continue reading Psychological safety