The Mehrabian Myth ** When words and non-verbal messages are in conflict, people believe the non-verbal every time

Albert Mehrabian never claimed the evidently false assertion that 93% of our communication is nonverbal. I would be surprised if you have not heard the statement, often in a training course or at a conference that when we communicate: 55% of the message is conveyed by our body language 38% is conveyed by the tone … Continue reading The Mehrabian Myth ** When words and non-verbal messages are in conflict, people believe the non-verbal every time