Conversations Are the Most Important Form of Work Alan Webber

In the new economy, conversations are the most important form of work.

Conversations are the way knowledge workers discover what they know, share it with their colleagues, and in the process create new knowledge in the organization.

Conversations inside and outside the company are the chief mechanism for making change and renewal an ongoing part of the company’s culture.

One of the many paradoxes of the new economy is that conversation – traditionally regarded as a waste of time – is, in fact, the key resource for competing on time.

Credit: Alan Webber

Harvard Business Review (1993)

•  Organizational Conversation **   The conversation is the organization

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