Source: Harvard Business Review (1993)In the new economy, conversations are the most important form of work.
Conversations are the way knowledge workers discover what they know, share it with their colleagues, and in the process create new knowledge in the organization.
Conversations inside and outside the company are the chief mechanism for making change and renewal an ongoing part of the company’s culture.
One of the many paradoxes of the new economy is that conversation – traditionally regarded as a waste of time – is, in fact, the key resource for competing on time.
Credit: Alan Webber
Posts where this quotation is embedded
- Organizational Conversation ** The conversation is the organization
Image Credits: Pixabay (Pixabay)
Conversational Leadership Workshop
In-person, 7–11 September 2026
Warbrook House, Hampshire, UK
In-person, 7–11 September 2026
Warbrook House, Hampshire, UK
We are living and working in conditions of uncertainty, complexity, and rapid change. This week-long workshop offers a space to practise Conversational Leadership as a shared, lived experience.
This quotation is part of a blook on Conversational Leadership. It is one of many quotations that have influenced my thinking on the subject. Parts of this blook have restricted access. You may browse the pages open to you, but you will need to register and be approved before you can login and access the full site. When you register, you may also sign-up to receive a quotation of the day by email.