Posts where this quotation is embeddedA good listener listens slowly to what is being said.
He does not jump ahead nor does he rush to judge nor does he sit there formulating his own reply.
He focuses directly on what is being said. He listens to more than is being said.
He extracts the maximum information from what he hears by looking between the words used and wondering why something has been expressed in a particular way.
It is active listening because the listener’s imagination is full of ‘could be’ and ‘may be’ elaborations.
Credit: Edward de Bono
- Listen with the Intent to Understand Don't listen with the intent to reply
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Conversational Leadership Workshop
In-person, 7–11 September 2026
Warbrook House, Hampshire, UK
In-person, 7–11 September 2026
Warbrook House, Hampshire, UK
We are living and working in conditions of uncertainty, complexity, and rapid change. This week-long workshop offers a space to practise Conversational Leadership as a shared, lived experience.
This quotation is part of a blook on Conversational Leadership. It is one of many quotations that have influenced my thinking on the subject. Parts of this blook have restricted access. You may browse the pages open to you, but you will need to register and be approved before you can login and access the full site. When you register, you may also sign-up to receive a quotation of the day by email.