Punished by Rewards: the Trouble with Gold Stars, Incentive Plans, A’s, Praise, and Other Bribes by Alfie Kohn (1999)

In the book Punished by Rewards by Alfie Kohn, the central argument is that incentives, whether praise, gold stars, or performance-based grades, often undermine the very motivation they are meant to strengthen. Drawing on research from psychology and education, Kohn shows that rewards tend to shift attention away from the task itself toward the outcome, Continue reading Punished by Rewards: the Trouble with Gold Stars, Incentive Plans, A’s, Praise, and Other Bribes by Alfie Kohn (1999)

The Google 20% Free Time Policy Innovation Story: A catalyst for innovation

In the early 2000s, Google introduced its 20% time policy that let workers spend one day a week on their own projects. This helped employees create new ideas while still doing their main jobs. Though it was hard to manage as the company grew, this approach led to successful products like Gmail and AdSense. Google showed how giving workers some freedom can spark creativity in a company. Continue reading The Google 20% Free Time Policy Innovation Story: A catalyst for innovation

Why Incentives Undermine Knowledge Sharing A critique of traditional knowledge management thinking

Knowledge Management has long relied on incentives to encourage people to share what they know. These rewards often increase visible activity while quietly distorting motivation, trust, and judgment over time. A different approach focuses on conditions and relationships, in which knowledge sharing emerges through participation rather than being driven by rewards. Continue reading Why Incentives Undermine Knowledge Sharing A critique of traditional knowledge management thinking

What Is a Knowledge Worker? A knowledge worker is someone whose job entails having really interesting conversations

We live in a world where more of us work with knowledge than with things. But we rarely ask what it means to be a knowledge worker. It’s not just about information or tools. It’s about how we think, how we act, and how we take responsibility for our own work. Continue reading What Is a Knowledge Worker? A knowledge worker is someone whose job entails having really interesting conversations

Open, Adaptive Strategy Make employees partners in the strategy process

Strategic planning is evolving, with new approaches that are more inclusive and adaptable. Traditional, closed strategies limit employee involvement, leading to blind spots and disengagement. Organizations can create more effective strategies through broader participation and continuous adjustment by adopting open and adaptive strategy approaches. Continue reading Open, Adaptive Strategy Make employees partners in the strategy process

Changing People ** The challenge of trying to change people

Change is a constant aspect of our lives, gradually shaping our identities. However, we face difficulties when attempting to change others’ behaviors. Direct attempts to control or coerce usually result in resistance and unintended consequences. Embracing a conversational approach can help us navigate change more effectively, fostering mutual understanding and collaboration. Continue reading Changing People ** The challenge of trying to change people

We Need to Stop Trying to Do Things to Each Other And start working together

The Difference Between Responsibility and Accountability Introduction: Motivation and Engagement ** Close Pop-up all posts in this chapter What’s the Vibe? Please be patient as this may take up to a minute to load… Close To encourage engagement and ownership, we must stop trying to do things to each other. People often ask me, “How Continue reading We Need to Stop Trying to Do Things to Each Other And start working together