Our day-to-day conversations define how we see ourselves and how we’re seen. The choices we make about what to say and who to say it to are decisive factors in whether we get promoted, or side-lined. Whether we steer clear of trouble or find ourselves in it up to our necks. With daily scandals hitting … Continue reading Speak Up: Say What Needs to Be Said and Hear What Needs to Be Heard by Megan Reitz and John Higgins (2019)
Summary The imperative for transparency that drove this report was initially twofold. Firstly, from 2014 to 2016, the world watched as a number of corporate scandals brought household names into disrepute and in some cases to their knees. Examples included emissions at VW, accounting at Toshiba and doping at the International Association of Athletics Federations (IAAF). In all these … Continue reading Being Silenced and Silencing Others: Developing the Capacity to Speak Truth to Power Megan Reitz, John Higgins
What conversation could you have differently today? If you were to change just something small about what you say or how you say it, who you listen to and how deeply, what would it be? If you could change someone else’s life for the better, just a little bit, by saying or listening to something … Continue reading Setting the Compass Today What conversation could you have differently today?
The Great Unheard at Work by Mark Cole and John Higgins makes the case that silence always has something to say – it’s never neutral and speaks volumes if people are willing to hear. Our response to silence is often to dismiss or end it, to block it out with noise. Instead, silence needs to … Continue reading The Great Unheard at Work: Understanding Voice and Silence in Organisations Mark Cole and John Higgins (2023)
Gurteen Knowledge Blog April 4, 2023, 09:03I am delighted to tell you that I have an online Knowledge Café in early May. Two good colleagues, Mark Cole, and John Higgins, have recently written the book The Great Unheard at Work: Understanding Voice and Silence in Organizations. The book is quite interesting as it explores the importance … Continue reading The Great Unheard Knowledge Café Understanding Voice and Silence in Organizations
Gurteen Knowledge Blog May 31, 2023, 13:24This is the video of the framing talk for an online Knowledge Café The Great Unheard, that I ran in May 2023, where John Higgins and Mark Cole shared their experience of what it takes to get unheard voices heard and why sometimes silence is an active choice that speaks volumes. … Continue reading The Great Unheard Knowledge Café Where do the silences in your life exist, and what significance do they hold for you?
