Event: Conversational Leadership — Beyond Knowledge Management Tuesday 17th March 2026 14:00 to 15:30 GMT

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Knowledge Management gives us access to information, but it does not decide or act. In this Knowledge Café, we will explore how Conversational Leadership builds on KM by strengthening shared reasoning, judgement, and agency. Join us to examine how we think together when knowledge alone is not enough.

Knowledge Café
Conversational Leadership — Beyond Knowledge Management

Date: Tuesday 17th March 2026

Time: 14:00 to 15:30 GMT (London time)

The timing of this event is primarily set to accommodate participants from EMEA and the Americas. However, you’re welcome to join from anywhere in the world. Check the event time in your time zone—it might still work for you if you’re open to an early start or a late night.
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Host/Speaker: David Gurteen and John Hovell

Location: Online Zoom Event

Price: Free (optional contribution of £5, £10, or £20)

I want this event to be open to anyone who would like to attend, regardless of their ability or willingness to pay. You are welcome to select the free ticket, or, if you feel able and would like to contribute, choose a £5, £10, or £20 ticket, whichever feels reasonable to you. Any contribution is appreciated and helps support the event and future work.
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Introduction

This event is part of a series of online Knowledge Cafés on Conversational Leadership, held on Zoom.

Each Café explores a theme drawn from my online blook on Conversational Leadership.

Ahead of each Café, I may invite you to read one or more related posts from the blook to help prepare for the conversation.

If you’re new to the Knowledge Café concept, please note that this is a participatory event, not a webinar.

You do not need to have attended a previous Knowledge Café to take part in this one. Each session stands on its own.
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Theme: Conversational Leadership — Beyond Knowledge Management

This Knowledge Café explores the relationship between Knowledge Management and Conversational Leadership, and why the distinction matters. Knowledge Management helps organisations organise, store, and share information and experience. It provides the infrastructure for learning. Yet access to information does not guarantee sound judgement, innovation, or coordinated action, especially when uncertainty, disagreement, and risk are present.

The theme of this session is the gap between knowing and acting. We will examine where traditional KM reaches its limits and how Conversational Leadership builds on it by strengthening how people think, reason, relate, and decide together. Using a simple four-level view of KM, we will consider how conversation becomes increasingly critical at higher levels, where sensemaking, decision making, agency, and communityship come into play.

John and I will speak about the Café’s theme and pose a question to initiate the conversation. Then, in Café style, we will divide into small groups for three rounds of discussion, followed by a whole-group conversation.

Reading Material

If you have time, please read this post from my blook. It provides helpful background for our conversation, though it’s not required.

Conversational Leadership — Beyond Knowledge Management
Why Knowledge Management is not enough

Knowledge Management helps organisations organise and share what they know. Yet information alone does not guide judgement when uncertainty, disagreement, and risk are present. Conversational Leadership builds on KM by strengthening how people think, reason, and act together when knowledge by itself is not enough. Continue reading


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Photo Credits: Midjourney ()

This page is part of a blook on Conversational Leadership. Parts of this book have restricted access. You can learn more about the book and how to obtain full access on the home page.


Online Knowledge Café: Conversational Leadership — Beyond Knowledge Management
Wednesday 17th March 2026, 14:00 - 15:30 London time

Knowledge Management gives us access to information, but it does not decide or act. In this Knowledge Café, we will explore how Conversational Leadership builds on KM by strengthening shared reasoning, judgement, and agency. Join us to examine how we think together when knowledge alone is not enough.

Information and Registration