The Nonsense of ‘knowledge Management’ Tom Wilson (2002)

Abstract This paper examines critically the origins and basis of ‘knowledge management’, its components, and its development as a field of consultancy practice. Problems in the distinction between ‘knowledge’ and ‘information’ are explored, as well as Polanyi’s concept of ‘tacit knowing’. The concept is examined in the journal literature, the Web sites of consultancy companies, Continue reading The Nonsense of ‘knowledge Management’ Tom Wilson (2002)

Knowledge Only Exists in the Mind Everything else is information

We often confuse knowledge with information. This leads to strategies that prioritise documents and databases over people and understanding. To manage knowledge effectively, we need to view it as something people create and use, rather than something to be stored, and design our practices to support sensemaking, not just storage. Continue reading Knowledge Only Exists in the Mind Everything else is information