In the book Punished by Rewards by Alfie Kohn, the central argument is that incentives, whether praise, gold stars, or performance-based grades, often undermine the very motivation they are meant to strengthen. Drawing on research from psychology and education, Kohn shows that rewards tend to shift attention away from the task itself toward the outcome, Continue reading Punished by Rewards: the Trouble with Gold Stars, Incentive Plans, A’s, Praise, and Other Bribes by Alfie Kohn (1999)
Our approach to Knowledge Management is far more than stick or carrot. We say, “Knowledge Sharing is your job. Do it! As a reward, you may keep your job.” | Bob Buckman Continue reading Knowledge Sharing Is Your Job. Do It! Bob Buckman
In complex work, measurement can help us learn and improve—but only if we’re clear about what matters. Too often, targets are imposed without context, creating distortion instead of insight. A better way is to design measures with those doing the work, turning them into tools for shared understanding. Continue reading Measures, Targets, Rewards and Punishments When a measure becomes a target, it ceases to be a good measure
Change is a constant aspect of our lives, gradually shaping our identities. However, we face difficulties when attempting to change others’ behaviors. Direct attempts to control or coerce usually result in resistance and unintended consequences. Embracing a conversational approach can help us navigate change more effectively, fostering mutual understanding and collaboration. Continue reading Changing People ** The challenge of trying to change people
It is often suggested that offering rewards is necessary to motivate people, particularly when it comes to sharing their knowledge. However, this strategy is ultimately ineffective and potentially harmful in the long run. Continue reading Punished by Rewards Loving what you do is a more powerful motivator than any goody
