The Great Unheard at Work by Mark Cole and John Higgins makes the case that silence always has something to say – it’s never neutral and speaks volumes if people are willing to hear. Our response to silence is often to dismiss or end it, to block it out with noise. Instead, silence needs to … Continue reading The Great Unheard at Work: Understanding Voice and Silence in Organisations Mark Cole and John Higgins (2023)
Gurteen Knowledge Blog April 4, 2023, 09:03I am delighted to tell you that I have an online Knowledge Café in early May. Two good colleagues, Mark Cole, and John Higgins, have recently written the book The Great Unheard at Work: Understanding Voice and Silence in Organizations. The book is quite interesting as it explores the importance … Continue reading The Great Unheard Knowledge Café Understanding Voice and Silence in Organizations
Gurteen Knowledge Blog May 31, 2023, 13:24This is the video of the framing talk for an online Knowledge Café The Great Unheard, that I ran in May 2023, where John Higgins and Mark Cole shared their experience of what it takes to get unheard voices heard and why sometimes silence is an active choice that speaks volumes. … Continue reading The Great Unheard Knowledge Café Where do the silences in your life exist, and what significance do they hold for you?
