The Nonsense of ‘knowledge Management’ Tom Wilson (2002)

Abstract This paper examines critically the origins and basis of ‘knowledge management’, its components, and its development as a field of consultancy practice. Problems in the distinction between ‘knowledge’ and ‘information’ are explored, as well as Polanyi’s concept of ‘tacit knowing’. The concept is examined in the journal literature, the Web sites of consultancy companies, Continue reading The Nonsense of ‘knowledge Management’ Tom Wilson (2002)

Knowledge Only Exists in the Mind Everything else is information

We often confuse knowledge with information. This leads to strategies that prioritise documents and databases over people and understanding. To manage knowledge effectively, we need to view it as something people create and use, rather than something to be stored, and design our practices to support sensemaking, not just storage. Continue reading Knowledge Only Exists in the Mind Everything else is information

The Four Levels of Knowledge Management The relation between Conversational Leadership and Knowledge Management

Knowledge Management has evolved since the mid-90s, shifting from managing information to building collective knowledge. The challenge lies in adapting KM practices to meet today’s complex needs. A four-level framework can provide a structured approach, helping organizations move from information management to supporting agency and communityship. Continue reading The Four Levels of Knowledge Management The relation between Conversational Leadership and Knowledge Management

Knowledge Management Is NOT About Delivering the Right Information to the Right People at the Right Time. Moving beyond classic KM thinking

Knowledge Management is still widely framed as delivering the right information to the right people at the right time. That framing reduces knowledge to content and turns a human practice into a technical delivery problem. A more useful view treats knowledge as something that emerges through interpretation, conversation, judgement, and action. Continue reading Knowledge Management Is NOT About Delivering the Right Information to the Right People at the Right Time. Moving beyond classic KM thinking