an online book by David Gurteen
David Gurteen, a facilitator, speaker and writer, is an expert in Knowledge Management, particularly known for pioneering Conversational Leadership and for creating the Gurteen Knowledge Café method.
Small Talk – polite conversation about unimportant or uncontroversial matters. Big talk – deep, meaningful conversation that helps you get to know other people better. | David Gurteen Continue reading Small Talk, Big Talk David Gurteen
A positive relationship is one in which two people listen, communicate clearly without judgment, respect, and trust each other, as well as support, encourage, and help each other on a practical and emotional level. | David Gurteen Continue reading What Is a Positive Relationship? David Gurteen
The Global Information Ecosystem likens the enormous, linked digital world of data and information to an ecological system. This metaphor highlights that our shared digital commons is a valuable asset requiring protection from harm, just as natural environments do. | David Gurteen Continue reading The Global Information Ecosystem David Gurteen
Close Pop-up All Episodes What Is Knowledge in the Age of AI? This episode explores the nature of knowledge, its distinction from information, and the role of AI in knowledge representation. Clive Holtham, Ron Young, and David Gurteen discuss whether machines can truly possess knowledge or if they only manipulate structured information. Ron reflects on Continue reading In the Age of AI #1: What Is Knowledge? Friday 20th December 2024
Close Pop-up All Episodes In this episode of the In Conversation Podcast, David Gurteen and John Hovell explore the Conversational Leadership Framework. Tags: David Gurteen (93) | John Hovell (21) | podcast (28) In Conversation: Episode 5: Thinking Out Loud In Conversation: Episode 7: Hosting Knowledge Cafés Google Web Search This page is part of a Continue reading In Conversation: Episode 6: Conversational Leadership Framework Thursday 29 May 2025
A conversation architect designs powerful, strategic conversations. They determine the questions to trigger the conversations and design the processes to convene and host them. | David Gurteen Continue reading A Conversation Architect Designs Strategic Conversations David Gurteen
If you nurture something such as a child or a young plant, you care for it while it grows and develops. Nurturing a community is not something you do directly, but instead you nurture the relationships between the people within it. | David Gurteen Continue reading Nurturing a Community David Gurteen
Being truthful means honestly expressing how we perceive or feel about something, though it may not be true. Telling the truth means accurately defining or describing the way things are. | David Gurteen Continue reading Being Truthful Versus Telling the Truth David Gurteen
David Gurteen explains why conversation often remains the best way to share knowledge. He spoke at a Knowledge Cafe organized by the UK Cabinet Office in September 2013. You will find more information about the event on David Wilcox’s blog. People: David Gurteen (1)David Gurteen Keynote speaker, writer and conversational facilitatorBooks: David Gurteen (80)A Conversation Continue reading Why Knowledge Cafes Work David Gurteen (2013)
Close Pop-up All Episodes What is Productivity in the Age of AI? In this wide-ranging podcast, David, Ron, and Clive explore the evolving concept of productivity in the age of AI. David starts by highlighting how AI enables him to accomplish things he previously wouldn’t have attempted, such as quickly writing and debugging website code Continue reading In the Age of AI #5: What Is Productivity? Thursday 29th May 2025
In education, considerable emphasis is placed on numeracy and literacy—the ability to understand and work with numbers and the ability to read and write. But what about the capacity to listen and to speak? Why is so little importance attached to oracy? | David Gurteen Continue reading Why Is So Little Importance Attached to Oracy? David Gurteen
Rhetoric is about far more than influencing people through speech. It is how we communicate effectively in our daily lives and, in addition to speech, can take the form of text, images, videos, or any other form of media. | David Gurteen Continue reading What Is Rhetoric? David Gurteen
To reduce uncertainty and foster effective sense-making and decision-making, it all boils down to trust — we must have unwavering faith in the things we read, the videos we watch, and the people with whom we communicate. | David Gurteen Continue reading The Role of Trust in Sensemaking David Gurteen
The paradox of democracy is that it entrusts decision-making to those least equipped to make good decisions, yet it remains the best system we have for preventing tyranny and fostering progress. Credit: David Gurteen People: David Gurteen (1)David Gurteen Keynote speaker, writer and conversational facilitatorBooks: David Gurteen (80)A Conversation Architect Designs Strategic Conversations David GurteenAPM Continue reading Democracy: Flawed Yet Indispensable David Gurteen (2024)
Close Pop-up All Episodes In this episode of the In Conversation Podcast, David Gurteen and John Hovell explore why don’t people take a more conversational approach to their work? Tags: David Gurteen (93) | John Hovell (21) | podcast (28) In Conversation: Episode 8 Private: in Conversation: Episode 10 Google Web Search This page is Continue reading In Conversation: Episode 9 Thursday 19 June 2025
You need to be in touching distance of another person to have a really good conversation. | David Gurteen Continue reading Touching Distance for a Good Conversation David Gurteen
A knowledge-sharing workshop I ran for the Knowledge and Human Development Authority (KHDA) in Dubai in October 2013. After a short talk by me about the power of conversation and an overview of the Knowledge Cafe process, the trigger question for the discussion was, “What can we each do individually to encourage more knowledge sharing Continue reading Knowledge Sharing, KHDA, Dubai, 2013 David Gurteen
Distinguishing between misinformation and disinformation is crucial. Misinformation comes from those who genuinely believe what they say, while disinformation involves deliberate deception, cover-ups, or the spreading of falsehoods. Differentiating between them can be challenging, and even trusted sources may inadvertently spread misinformation. | David Gurteen Continue reading Distinguishing Between Misinformation and Disinformation Is Crucial David Gurteen
Close Pop-up All Episodes What Is Conversation in the Age of AI? This episode explores the evolving nature of conversation in the age of AI, focusing on human-to-human and human-to-AI interactions. Clive Holtham, Ron Young, and David Gurteen discuss whether AI can engage in meaningful conversations and how it differs from human dialogue. Ron shares Continue reading In the Age of AI #2: What Is Conversation? Thursday 20th February 2025
Close Pop-up All Episodes In this episode of the In Conversation Podcast, David Gurteen and John Hovell explore Quality Conversations. Tags: David Gurteen (93) | John Hovell (21) | podcast (28) In Conversation: Episode 7: Hosting Knowledge Cafés In Conversation: Episode 9 Google Web Search This page is part of a blook on Conversational Leadership. Parts Continue reading In Conversation: Episode 8 Thursday 12 June 2025
Knowledge only exists in the mind. | David Gurteen Continue reading Knowledge Only Exists in the Mind David Gurteen
Posts where this video is embedded David Gurteen Biography Speaker, writer and conversational hostPeople: David Gurteen (1)David Gurteen Keynote speaker, writer and conversational facilitatorBooks: David Gurteen (80)A Conversation Architect Designs Strategic Conversations David GurteenAPM Conference: Conversational Leadership David Gurteen (2016)Being Truthful Versus Telling the Truth David GurteenChatbot Constraints David GurteenChatbots as Critical Thinking Partners – Talk Continue reading Keynote Talk, Dubai Forum for Government Best Practice David Gurteen, 2014
Chatbots are impressively capable tools that can seem almost magical, but they still have significant constraints compared to human intelligence. | David Gurteen Continue reading Chatbot Constraints David Gurteen
Tags: David Gurteen (93) | knowledge cafe (111) In the Age of AI #2: What Is Conversation? In the Age of AI #3: What Is Reason? Google Web Search Photo Credits: Midjourney (Public Domain)This page is part of a blook on Conversational Leadership. Parts of this book have restricted access. You can learn more about the book Continue reading Gurteen Knowledge Cafe in Sydney David Gurteen (2007)
Close Pop-up All Episodes In this episode of the In Conversation Podcast, David Gurteen and John Hovell explore some of the issues involved in hosting Knowledge Cafés. Tags: David Gurteen (93) | John Hovell (21) | podcast (28) In Conversation: Episode 6: Conversational Leadership Framework In Conversation: Episode 8 Google Web Search This page is Continue reading In Conversation: Episode 7: Hosting Knowledge Cafés Thursday 5 June 2025
Interview at the European Commission Knowledge Week in Brussels, June 2018 People: David Gurteen (1)David Gurteen Keynote speaker, writer and conversational facilitatorBooks: David Gurteen (80)A Conversation Architect Designs Strategic Conversations David GurteenAPM Conference: Conversational Leadership David Gurteen (2016)Being Truthful Versus Telling the Truth David GurteenChatbot Constraints David GurteenChatbots as Critical Thinking Partners – Talk for Continue reading EC Knowledge Week Interview on Conversational Leadership David Gurteen, 2018
Posts where this video is embedded Ownership, Not Buy-in We need to move from buy-in to ownership Punished by Rewards Loving what you do is a more powerful motivator than any goody We Need to Stop Trying to Do Things to Each Other And start working togetherPeople: David Gurteen (1)David Gurteen Keynote speaker, writer and conversational facilitatorBooks: David Continue reading How Do You Make People Share? David Gurteen (2005)
Posts where this video is embedded David Gurteen Biography Speaker, writer and conversational hostPeople: David Gurteen (1)David Gurteen Keynote speaker, writer and conversational facilitatorBooks: David Gurteen (80)A Conversation Architect Designs Strategic Conversations David GurteenAPM Conference: Conversational Leadership David Gurteen (2016)Being Truthful Versus Telling the Truth David GurteenChatbot Constraints David GurteenChatbots as Critical Thinking Partners – Talk Continue reading Sharing Tacit Knowledge with the Knowledge Café David Gurteen, 2022
The goal is to use chatbots to supplement, not replace, human critical thinking and evaluation. | David Gurteen Continue reading Chatbots Should Supplement Not Replace Human Critical Thinking David Gurteen
Close Pop-up All Episodes What is Reason in the Age of AI? The third episode of the “In the Age of AI” podcast explores reasoning in the context of artificial intelligence. The discussion begins by defining reasoning through four types—deductive, inductive, abductive, and analogical—and questions whether AI can truly reason or merely mimic human thought Continue reading In the Age of AI #3: What Is Reason? Thursday 13th March 2025
The secret to successful Knowledge Management is simple: link it to what keeps the CEO awake at night. | David Gurteen Continue reading The Secret to Successful Knowledge Management David Gurteen
In an interview (2018), I discuss Conversational Leadership with Jonathan Norman. Tags: conversational leadership (49) | David Gurteen (93) EC Knowledge Week Interview on Conversational Leadership Knowledge Café for Worcestershire Innovation Google Web Search Photo Credits: Midjourney (Public Domain)This page is part of a blook on Conversational Leadership. Parts of this book have restricted access. You can Continue reading Interview with David Gurteen by Jonathan Norman Jonathan Norman, David Gurteen, 2018
Posts where this video is embedded David Gurteen Biography Speaker, writer and conversational hostPeople: David Gurteen (1)David Gurteen Keynote speaker, writer and conversational facilitatorBooks: David Gurteen (80)A Conversation Architect Designs Strategic Conversations David GurteenAPM Conference: Conversational Leadership David Gurteen (2016)Being Truthful Versus Telling the Truth David GurteenChatbot Constraints David GurteenChatbots as Critical Thinking Partners – Talk Continue reading Delivering Innovation Through Conversation David Gurteen (2022)
While immensely capable, chatbots have significant limitations compared to human cognition. They lack nuanced communication skills, grounded world knowledge, critical thinking, and sound judgment. Credit: David Gurteen Source: Limitations of ChatbotsPosts where this quotation is embedded Limitations of Chatbots Chatbots lack true intelligence, understanding, and reasoning abilitiesPeople: David Gurteen (1)David Gurteen Keynote speaker, writer and conversational Continue reading Chatbots Lack Nuanced Communication Skills David Gurteen
How we listen shapes what emerges in a conversation. Listening deeply allows new insights and ideas to surface, while interrupting or rushing to conclusions stifles exploration. Listening creates the space where real learning happens. | David Gurteen Continue reading Listening Is an Act of Creation David Gurteen
A Gurteen Knowledge Café at a WINN (Worcestershire Innovation) meeting, Worcester, 2017 The question: “What are life’s big questions that require innovation as an answer?” Posts where this video is embedded David Gurteen Biography Speaker, writer and conversational host Knowledge Café Workshop Recommendations February 2021People: David Gurteen (1)David Gurteen Keynote speaker, writer and conversational facilitatorBooks: David Gurteen (80)A Continue reading Knowledge Café for Worcestershire Innovation David Gurteen (2017)
Knowledge alone is not power. Self-motivation, taking responsibility, and the ability to act on knowledge and to influence and work with people, especially those in authority, is power. | David Gurteen Continue reading Knowledge Alone Is Not Power David Gurteen
Introduction to Leading Issues in Social Knowledge Management A brief and personal history of Knowledge Management! In its early days, Knowledge Management (KM) was primarily about capturing all the messy unstructured information in an organization; making it searchable and easily accessible to employees. It’s still what most companies mean when they talk about KM – Continue reading Leading Issues in Social Knowledge Management by David Gurteen (2012)
Knowledge workers are those people who have taken responsibility for their work lives. They continually strive to understand the world about them and modify their work practices and behaviors to better meet their personal and organizational objectives. No one tells them what to do. They do not take No for an answer. They are self motivated. | David Gurteen Continue reading What Is a Knowledge Worker? David Gurteen David Gurteen (2006)
People: David Gurteen (1)David Gurteen Keynote speaker, writer and conversational facilitatorBooks: David Gurteen (80)A Conversation Architect Designs Strategic Conversations David GurteenAPM Conference: Conversational Leadership David Gurteen (2016)Being Truthful Versus Telling the Truth David GurteenChatbot Constraints David GurteenChatbots as Critical Thinking Partners – Talk for Bibliotheca Alexandrina David Gurteen (2024)Chatbots Lack Nuanced Communication Skills David GurteenChatbots Continue reading Singapore Knowledge Café David Gurteen, 2012
The questions asked in a conversation often determine its direction. Too often, questions aim for quick answers or agreement. The most valuable questions open space for deeper exploration, multiple perspectives, and creative responses. | David Gurteen Continue reading Questions Can Limit or Open Up Thinking David Gurteen
Conversational Leadership is about how we respond to the complexity of the world we’re living in. It’s about taking responsibility for the changes we want to see, and recognising that none of us can do that alone. By practising leadership through dialogue, we bring in different perspectives, we listen, we question, and we learn and think together. In this way, dialogue becomes the means by which … | David Gurteen Continue reading What Is Conversational Leadership? David Gurteen
Communityship is a practice where community members take responsibility for that community’s growth and development. They nurture positive relationships between themselves and other members of the community. Furthermore, they help develop positive relationships between other members. | David Gurteen Continue reading What Is Communityship? David Gurteen
Technology and Democracy The Dialogic Mindset: Learning Emergent Change in a Complex World Posts that link to this paper David Gurteen Biography Speaker, writer and conversational hostPeople: David Gurteen (1)David Gurteen Keynote speaker, writer and conversational facilitatorBooks: David Gurteen (80)A Conversation Architect Designs Strategic Conversations David GurteenAPM Conference: Conversational Leadership David Gurteen (2016)Being Truthful Versus Telling Continue reading Ten Years in Knowledge Management David Gurteen
When we take knowledge that resides within the human mind and record it in written form, it is transformed into information. This information does not constitute knowledge. It requires a person – a “knower” – to interpret and process the written words, converting the information back into knowledge within their own mind. | David Gurteen Continue reading Information Does Not Constitute Knowledge David Gurteen
Leadership is usually framed as a role or a position. It shows up more reliably in moments of interaction. In how questions are asked, how listening happens, and how difference is handled. Leadership lives between people, not above them. | David Gurteen Continue reading Leadership Happens Between People David Gurteen
WebsiteGurteen KnowledgeLinkedinDavid GurteenBlogGurteen Knowledge BlogRSS FeedGurteen Knowledge BlogX (Twitter)@dgurteenYouTubeDavid GurteenFacebookDavid GurteenGoogleDavid GurteenBooks: David Gurteen (80)A Conversation Architect Designs Strategic Conversations David GurteenAPM Conference: Conversational Leadership David Gurteen (2016)Being Truthful Versus Telling the Truth David GurteenChatbot Constraints David GurteenChatbots as Critical Thinking Partners – Talk for Bibliotheca Alexandrina David Gurteen (2024)Chatbots Lack Nuanced Communication Skills David Continue reading David Gurteen Keynote speaker, writer and conversational facilitator
A community results from a web of complex and interdependent relationships that form over time among individuals who share common interests, values, and aspirations. Community members care deeply about one another and work closely together towards a common purpose. | David Gurteen Continue reading What Is a Community? David Gurteen (2022)
A Gurteen Knowledge Café that I ran at the KM Egypt conference in Cairo, Egypt, in September 2010. This video is 50 minutes in length and covers most of the Café. I start the session with a talk about what the Café is all about before the conversation begins. The size of the conference hall, Continue reading Gurteen Knowledge Cafe KM Egypt, Cairo David Gurteen, 2010
Organizational culture emerges organically in organizations, which function as complex adaptive systems. It can’t be dictated by management, but it can be influenced by improving conversational interactions among employees. By cultivating stronger connections between team members, organizations can create an environment where a healthy culture naturally evolves. | David Gurteen Continue reading Cultivating a Healthy Organizational Culture That Naturally Evolves David Gurteen
Close Pop-up All Episodes In this episode of the In Conversation Podcast, David and John come together in an unscripted and serendipitous conversation that becomes a live exploration of Conversational Leadership in action. With no script or rehearsed plan, the dialogue begins with a simple question from John to David: “Where is your excitement or Continue reading In Conversation: Episode 1: What’s Exciting for You in Conversational Leadership Right Now? Thursday 24 April 2025
Conversation is often treated as background noise, something that happens alongside real work. In practice, it is the work. Meaning, coordination, and trust all form in conversation. When conversation degrades, everything else follows. | David Gurteen Continue reading Conversation Is Not a Soft Skill David Gurteen
David Gurteen talks with Nick Stone about Conversational Leadership People: David Gurteen (1)David Gurteen Keynote speaker, writer and conversational facilitatorBooks: David Gurteen (80)A Conversation Architect Designs Strategic Conversations David GurteenAPM Conference: Conversational Leadership David Gurteen (2016)Being Truthful Versus Telling the Truth David GurteenChatbot Constraints David GurteenChatbots as Critical Thinking Partners – Talk for Bibliotheca Alexandrina Continue reading Conversational Leadership David Gurteen, 2019
A conversation covenant is an agreement between two or more persons to abide by a set of rules when engaging in conversation. The rules are intended to help people work in harmony to create a psychologically safer space for difficult or seemingly impossible conversations. | David Gurteen and David Creelman Continue reading What Is a Conversation Covenant? David Gurteen and David Creelman
A Gurteen Knowledge Cafe that I ran at the SMARTlab at the University of East London, England, in October 2006. It is a full-length video of over 50 minutes that captures the energy and engagement of the small group conversations. Unlike most of my Cafés, a representative from each table briefly presents to the room Continue reading Gurteen Knowledge Cafe Smartlab at the University of East London David Gurteen, 2006
Natural intelligent beings evolve through natural selection, while artificial intelligent entities evolve through intentional design by those same intelligent beings. Credit: David Gurteen Tags: artificial intelligence (58) | David Gurteen (93) | intelligence (23) | natural intelligence (2)Google Web Search Photo Credits: Pixabay (Pixabay)Conversational Leadership Coaching Leadership as a practice of convening necessary conversations—ones that often Continue reading Natural Verses Artificial Intelligence David Gurteen
Close Pop-up All Episodes In this episode of the In Conversation Podcast, David and John explore the evolving boundaries of Conversational Leadership, diving into whether conversation itself can be considered a form of action. They reflect on how the value of a conversation—not just its outcome—may be more important than whether it produces immediate, visible Continue reading In Conversation: Episode 2: Is Conversation Action? Thursday 1 May 2025
Close Pop-up All Episodes In this episode of the In Conversation Podcast, David Gurteen and John Hovell explore “What is the relationship between storytelling & Conversational Leadership?” Tags: David Gurteen (93) | John Hovell (21) | podcast (28) Private: in Conversation: Episode 10 In Conversation: Episode 1: What’s Exciting for You in Conversational Leadership Right Continue reading In Conversation: Episode 18: What Is the Relationship Between Storytelling & Conversational Leadership? Thursday 6 November 2025
Knowledge is not power. The ability to influence people, especially those in authority, is power. | David Gurteen Continue reading Knowledge Is Not Power David Gurteen
People: David Gurteen (1)David Gurteen Keynote speaker, writer and conversational facilitatorBooks: David Gurteen (80)A Conversation Architect Designs Strategic Conversations David GurteenAPM Conference: Conversational Leadership David Gurteen (2016)Being Truthful Versus Telling the Truth David GurteenChatbot Constraints David GurteenChatbots as Critical Thinking Partners – Talk for Bibliotheca Alexandrina David Gurteen (2024)Chatbots Lack Nuanced Communication Skills David GurteenChatbots Continue reading What I Learnt as International Czar David Gurteen (2005)
People: David Gurteen (1)David Gurteen Keynote speaker, writer and conversational facilitatorBooks: David Gurteen (80)A Conversation Architect Designs Strategic Conversations David GurteenAPM Conference: Conversational Leadership David Gurteen (2016)Being Truthful Versus Telling the Truth David GurteenChatbot Constraints David GurteenChatbots as Critical Thinking Partners – Talk for Bibliotheca Alexandrina David Gurteen (2024)Chatbots Lack Nuanced Communication Skills David GurteenChatbots Continue reading How Best to Secure Continuous Innovation? David Gurteen (2010)
Close Pop-up All Episodes What is Education in the Age of AI? In this thought-provoking episode, Clive, Ron, and David explore how generative AI is transforming education. Clive emphasizes the need to rethink not just education about AI, but also how AI reshapes all areas of the curriculum. He calls for a broader approach that Continue reading In the Age of AI #4: What Is Education? Thursday 10th April 2025
The kind of conversation I like is one where everyone is prepared to speak up and does not feel the need to censor anything they say. | David Gurteen Continue reading The Kind of Conversation I Like David Gurteen
Our spoken language allows us to do more than just share information — it enables us to think and reason together. | David Gurteen Continue reading Our Spoken Language Enables Us to Think Together David Gurteen
People: David Gurteen (1)David Gurteen Keynote speaker, writer and conversational facilitatorBooks: David Gurteen (80)A Conversation Architect Designs Strategic Conversations David GurteenAPM Conference: Conversational Leadership David Gurteen (2016)Being Truthful Versus Telling the Truth David GurteenChatbot Constraints David GurteenChatbots as Critical Thinking Partners – Talk for Bibliotheca Alexandrina David Gurteen (2024)Chatbots Lack Nuanced Communication Skills David GurteenChatbots Continue reading How Measures Distort Behaviour David Gurteen (2005)
People: David Gurteen (1)David Gurteen Keynote speaker, writer and conversational facilitatorBooks: David Gurteen (80)A Conversation Architect Designs Strategic Conversations David GurteenAPM Conference: Conversational Leadership David Gurteen (2016)Being Truthful Versus Telling the Truth David GurteenChatbot Constraints David GurteenChatbots as Critical Thinking Partners – Talk for Bibliotheca Alexandrina David Gurteen (2024)Chatbots Lack Nuanced Communication Skills David GurteenChatbots Continue reading When Innovation Should Take Place? David Gurteen (2010)
Close Pop-up All Episodes In this episode of the In Conversation Podcast, David Gurteen and John Hovell dive deep into the concept of “use of self,” a foundational idea from Gestalt psychotherapy that has influenced organizational development (OD). They explore how the self—understood as a conscious, embodied, emotional, and cognitive instrument—can be intentionally applied in Continue reading In Conversation: Episode 3: What Is Use of Self? Thursday 8 May 2025
Shared meaning does not mean that people agree but that they understand each other’s perspectives well enough to accept them. There is only one way of achieving this, and that’s through real conversation. | David Gurteen Continue reading Shared Meaning Is Achieved Through Real Conversation David Gurteen
A powerful question provokes us to think deeply and to engage intensely in conversation with others which leads to a deeper or broader understanding of a subject and new insights. It potentially changes the direction in which we are moving. | David Gurteen Continue reading What Is a Powerful Question? David Gurteen
Posts where this video is embedded David Gurteen Biography Speaker, writer and conversational hostPeople: David Gurteen (1)David Gurteen Keynote speaker, writer and conversational facilitatorBooks: David Gurteen (80)A Conversation Architect Designs Strategic Conversations David GurteenBeing Truthful Versus Telling the Truth David GurteenChatbot Constraints David GurteenChatbots as Critical Thinking Partners – Talk for Bibliotheca Alexandrina David Gurteen (2024)Chatbots Continue reading APM Conference: Conversational Leadership David Gurteen (2016)
People: David Gurteen (1)David Gurteen Keynote speaker, writer and conversational facilitatorBooks: David Gurteen (80)A Conversation Architect Designs Strategic Conversations David GurteenAPM Conference: Conversational Leadership David Gurteen (2016)Being Truthful Versus Telling the Truth David GurteenChatbot Constraints David GurteenChatbots as Critical Thinking Partners – Talk for Bibliotheca Alexandrina David Gurteen (2024)Chatbots Lack Nuanced Communication Skills David GurteenChatbots Continue reading Who Should Drive Innovation? David Gurteen (2010)
Posts where this video is embedded Don’t Do Knowledge Management You respond to business problems & develop business opportunities using KM toolsPeople: David Gurteen (1)David Gurteen Keynote speaker, writer and conversational facilitatorBooks: David Gurteen (80)A Conversation Architect Designs Strategic Conversations David GurteenAPM Conference: Conversational Leadership David Gurteen (2016)Being Truthful Versus Telling the Truth David GurteenChatbot Constraints Continue reading Don’t Do Knowledge Management David Gurteen, 2011
A strategic conversation has the potential to influence the future direction of an individual, an organization, a community, a society, or the world. | David Gurteen Continue reading The Potential of Strategic Conversation David Gurteen
Don’t use the excuse that you don’t have time to talk. If you value conversation, you will make time for it. | David Gurteen Continue reading If You Value Conversation, You Will Make Time for It David Gurteen
By interacting with chatbots in innovative ways that encourage examining issues from different perspctives, we can sharpen our critical thinking skills. | David Gurteen Continue reading Leveraging Chatbots to Aid Critical Thinking Skills David Gurteen
Posts where this video is embedded Introduction: Innovation The introduction of something newPeople: David Gurteen (1)David Gurteen Keynote speaker, writer and conversational facilitatorBooks: David Gurteen (80)A Conversation Architect Designs Strategic Conversations David GurteenAPM Conference: Conversational Leadership David Gurteen (2016)Being Truthful Versus Telling the Truth David GurteenChatbot Constraints David GurteenChatbots as Critical Thinking Partners – Talk for Continue reading What Are the the Best Circumstances for Thriving Innovation? David Gurteen (2010)
Close Pop-up All Episodes In this episode of the In Conversation Podcast, David Gurteen and John Hovell explore “Why do we not ask why?”. Tags: David Gurteen (93) | John Hovell (21) | podcast (28) In Conversation: Episode 3: What Is Use of Self? In Conversation: Episode 5: Thinking Out Loud Google Web Search This Continue reading In Conversation: Episode 4: Why Do We Not Ask Why? Thursday 15 May 2025
To make better sense of the world, improve decision making, strategizing, and innovation we need to convene small groups of people to engage in creative conversations triggered by powerful questions. | David Gurteen Continue reading Making Better Sense of the World David Gurteen
Oracy is the ability to speak persuasively, articulate thoughts and ideas clearly, listen powerfully to others, clarify our own ideas and understanding, influence each other through conversation, and express our views with confidence and humility. | David Gurteen Continue reading What Is Oracy? David Gurteen
There are no sources of information we can totally trust. We must conduct due diligence through thorough research and analysis. To make sound decisions and meaningful actions, we must avoid shortcuts and laziness, putting in the necessary effort. | David Gurteen Continue reading There Are No Sources of Information We Can Totally Trust David Gurteen
This is a pre-recorded video of a talk titled “Chatbots as Critical Thinking Partners” that I presented at the AI Challenges & Adaptations Conference hosted by the Bibliotheca Alexandrina on Tuesday, December 3, 2024. You can find the ideas behind my talk in the chapter of my blook, Chatbots as Critical Thinking Partners. Posts where Continue reading Chatbots as Critical Thinking Partners – Talk for Bibliotheca Alexandrina David Gurteen (2024)
Close Pop-up All Episodes In this episode of the In Conversation Podcast, David Gurteen and John Hovell explore Thinking Out Loud. Tags: David Gurteen (93) | John Hovell (21) | podcast (28) In Conversation: Episode 4: Why Do We Not Ask Why? In Conversation: Episode 6: Conversational Leadership Framework Google Web Search This page is Continue reading In Conversation: Episode 5: Thinking Out Loud Thursday 22 May 2025
A video recorded at the European Commission Knowledge Week in Brussels, June 2018, of a talk I gave on Conversational leadership. Posts where this video is embedded Conversational Leadership by David Gurteen David Gurteen Keynote speaker, writer and conversational facilitator David Gurteen Biography Speaker, writer and conversational hostPeople: David Gurteen (1)David Gurteen Keynote speaker, writer and conversational facilitatorBooks: Continue reading Talk on Conversational Leadership at EC Knowledge Week David Gurteen, 2018
John Hovell, and I (David Gurteen) share a deep interest in the power of conversation, particularly through an approach we’ve been co-developing over the years—. Most Thursdays, we meet for a casual chat at 9:15 AM Washington DC time (2:15 PM London time) to explore different facets of this idea. Starting April 24, we’ll be Continue reading In Conversation Podcast David Gurteen and John Hovell “In Conversation”
With decades of experience helping individuals and organizations think differently and work more effectively, Ron Young, Clive Holtham, and David Gurteen bring a range of perspectives to one of the most significant forces of our time: Artificial Intelligence. The “In the Age of AI” podcast is about straightforward, unfiltered, and human-centered conversations. We aim to Continue reading In the Age of AI Podcast Exploring how artificial intelligence shapes our thoughts, work, and society
David Gurteen is a speaker, writer, and conversational host. He specializes in knowledge management, organizational learning, and conversational leadership. He delivers keynote talks, designs and facilitates Knowledge Cafés, and conducts workshops worldwide. He is best known as the creator of the Gurteen Knowledge Café – a versatile conversational process to bring a group of people Continue reading David Gurteen Biography Speaker, writer and conversational host
David Gurteen is a writer, speaker, and conversational facilitator. The focus of his work is Conversational Leadership – a style of working where we appreciate the power of conversation and take a conversational approach to how we connect, relate, learn, and work with each other. He is the creator of the Gurteen Knowledge Café – Continue reading David Gurteen Mini Biography Speaker, writer and conversational facilitator
Keynote Talk: Smarter Online Conversations at ECSM 2014 | David Gurteen People: David Gurteen (1)David Gurteen Keynote speaker, writer and conversational facilitatorBooks: David Gurteen (80)A Conversation Architect Designs Strategic Conversations David GurteenAPM Conference: Conversational Leadership David Gurteen (2016)Being Truthful Versus Telling the Truth David GurteenChatbot Constraints David GurteenChatbots as Critical Thinking Partners – Talk for Continue reading Smarter Online Conversations David Gurteen, 2014
The Power of Team Huddles Ongoing Performance Conversations Close Pop-up all posts in this chapter What’s the Vibe? Please be patient as this may take up to a minute to load… Close The Oracy Lab is an experimental space for exploring the power and possibilities of conversations and spoken communication for conveying meaning and co-creating Continue reading The Oracy Lab An experimental space for exploring the power and possibilities of conversations
