Good conversation mixes opinions, feelings, facts, and ideas in an improvisational exchange with one or more individuals in an atmosphere of goodwill.
It inspires mutual insight, respect, and, most of all, joy.
It is a way of relaxing the mind, opening the heart, and connecting, authentically with others.
To converse well is surprising, humanizing, and fun.
Credit: Paula Marantz Cohen
Source: Talking Cure by Paula Marantz Cohen (page 20, hardback edition)
Books: Paula Marantz Cohen (1)
Tags: conversation (188) | Paula Marantz Cohen (2)
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Online Knowledge Café: Conversational Leadership — Beyond Knowledge Management
Wednesday 17th March 2026, 14:00 - 15:30 London time
Knowledge Management gives us access to information, but it does not decide or act. In this Knowledge Café, we will explore how Conversational Leadership builds on KM by strengthening shared reasoning, judgement, and agency. Join us to examine how we think together when knowledge alone is not enough.
This quotation is part of a blook on Conversational Leadership. It is one of many quotations that have influenced my thinking on the subject. Parts of this blook have restricted access. You may browse the pages open to you, but you will need to register and be approved before you can login and access the full site. When you register, you may also sign-up to receive a quotation of the day by email.