Purpose
The purpose of this paper is to provide an overview of the Sense-Making approach to research – its assumptions, methods, and results to date. The intent is to provide this overview in a semi-outline form to facilitate its speedy use by the reader.
No attempt is made in this paper to fully document all studies done using the Sense-Making approach to date of the extensive literature reviews on which development of the approach has been based.
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People: Brenda Dervin (1)
Books: Brenda Dervin (1)
Tags: Brenda Dervin (3) | sense-making (42)
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Online Knowledge Café: Conversational Leadership — Beyond Knowledge Management
Wednesday 17th March 2026, 14:00 - 15:30 London time
Knowledge Management gives us access to information, but it does not decide or act. In this Knowledge Café, we will explore how Conversational Leadership builds on KM by strengthening shared reasoning, judgement, and agency. Join us to examine how we think together when knowledge alone is not enough.