Knowledge Management Is Not Enough Knowledge Management verses Conversational Leadership

I give regular talks where I introduce the idea of Conversational Leadership. A question that often comes up is how it differs from Knowledge Management. I am writing about this in more depth elsewhere, but in a nutshell, this is the difference:

Knowledge Management helps us organise and share information, but it cannot do the thinking for us.

Knowledge only comes alive when people talk, question, and reason together.

By practising Conversational Leadership, we build on Knowledge Management and actively engage our collective intelligence.

Credit: David Gurteen