Knowledge Cafés at the Nigerian National Petroleum Corporation * Give people a say

The Knowledge Café is often at its best when it is used to convene conversations to give people “a say” in topics and issues that are relevant to them.  I received an email in January 2017 from Samira Ahmed of the Nigerian National Petroleum Corporation in which she explains how the Knowledge Management Team has … Continue reading Knowledge Cafés at the Nigerian National Petroleum Corporation * Give people a say

Knowledge Cafés at NASA Big brain workout using the Knowledge Café method

You can adapt the Knowledge Café process in a variety of ways in keeping with the Café principles. You can also put the Café to a multiplicity of different business purposes. This series of Cafés ran by NASA was used to identify risk issues and how to mitigate those risks. The process was modified so … Continue reading Knowledge Cafés at NASA Big brain workout using the Knowledge Café method

Welcome to Café CRM Where conversation is served

Abstract Theatre-style seating and never-ending PowerPoint presentations followed by a predictable sequence of topics and unresponsive question and answer sessions seemed to have become the norm of user group sessions. These sessions are frequently characterised by monologues and often lack audience involvement and discussion. The concepts of the knowledge café are found in everyday life. … Continue reading Welcome to Café CRM Where conversation is served

The Huawei Break the Book Community * A powerful example of peer learning

The Huawei Break the Book Community is a simple but powerful example of peer learning that has so much in keeping with the principles of my Knowledge Café and what I call a Reading Group Café. In November 2015, I gave a talk at KM Asia (a large annual Knowledge Management conference) on Conversational Leadership in … Continue reading The Huawei Break the Book Community * A powerful example of peer learning

Knowledge Cafés at National Gas Company of Trinidad and Tobago * Turning traditional talks into Cafés

This story is an excellent example of how organizations have readily adapted the Knowledge Café for use in a corporate environment. An interview with Valarie Walters of the National Gas Company of Trinidad and Tobago on how they run the Knowledge Cafe. Shot at KM World & Intranets, San Jose, November 2007. Last updated: 2nd … Continue reading Knowledge Cafés at National Gas Company of Trinidad and Tobago * Turning traditional talks into Cafés

Kenniscafé: Een Conversatie met Meerwaarde

Kenniscafés zijn erg in trek als instrument omhet kennis delen naar een hoger niveau te til-len. Is deze populariteit terecht of is een ken-niscafé niet meer dan een veredelde vorm vangezellig borrelen? IK ging op onderzoek uit enhad een interview met David Gurteen, de oprichter van deGurteen Knowledge Community en geestelijk vader van de wereldberoemde … Continue reading Kenniscafé: Een Conversatie met Meerwaarde

Randomised Coffee Trials at Red Cross Red Crescent * Virtual coffee meetings across the globe

Randomised Coffee Trials (RCTS) are a way of connecting people in an organization at random to give them time to meet to have a coffee and talk about whatever they wish. They are a simple, low-cost means of enabling people to talk with others who they might not otherwise meet. They allow people to learn from … Continue reading Randomised Coffee Trials at Red Cross Red Crescent * Virtual coffee meetings across the globe