[Status: stub] Photo Credits: Lauren Gurteen (Attribution) Last updated: 4th November, 2017 Continue reading Introduction: Conversational Stories ** Stories about conversation
The Knowledge Café is often at its best when it is used to convene conversations to give people “a say” in topics and issues that are relevant to them. I received an email in January 2017 from Samira Ahmed of the Nigerian National Petroleum Corporation in which she explains how the Knowledge Management Team has … Continue reading Knowledge Cafés at the Nigerian National Petroleum Corporation Give people a say
You can adapt the Knowledge Café process in a variety of ways in keeping with the Café principles. You can also put the Café to a multiplicity of different business purposes. This series of Knowledge Cafés ran by NASA was used to identify risk issues and how to mitigate those risks. The process was modified … Continue reading NASA Knowledge Cafés to identify risks Identifying risk issues, and meaningful mitigation approaches
The Knowledge Café can be a powerful way to bring people together from different organizations, even competitors to talk about their shared interests and concerns such as in this story. I ran a Knowledge Café in 2012 for 20 CEOs and senior executives from leading telecommunications companies in Kuwait including Zain, Wataniya Telecom, Gulf net, Fast-telco, Zajil … Continue reading A Knowledge Café at Viva * What are the future possibilities for the Kuwaiti Mobile Telecoms Industry?
This story is an excellent example of how organizations have readily adapted the Knowledge Café for use in a corporate environment. An interview with Valarie Walters of the National Gas Company of Trinidad and Tobago on how they run the Knowledge Cafe. Shot at KM World & Intranets, San Jose, November 2007. Last updated: 2nd … Continue reading Knowledge Cafés at National Gas Company of Trinidad and Tobago * Turning traditional talks into Cafés
Abstract Theatre-style seating and never-ending PowerPoint presentations followed by a predictable sequence of topics and unresponsive question and answer sessions seem to have become the norm of user group sessions. These sessions are frequently characterised by monologues and often lack audience involvement and discussion. The concepts of the knowledge café are found in everyday life. … Continue reading Welcome to Café CRM ** Where conversation is served
The Al Jazeera Cafe is about bringing people together around a table, from all backgrounds, all walks of life, in different corners of the world. Crucially, the show is always set, as the name suggests, in a cafe – whether in Amman, Jordan, Bradford England, or Mexico City, Mexico. There are no television studios, no invited … Continue reading Al Jazeera Café ** The Al Jazeera Café is not just a debate. It is a conversation – global conversation.
The Huawei Break the Book Community is a simple but powerful example of peer learning that has so much in keeping with the principles of my Knowledge Café and what I call a Reading Group Café. In November 2015, I gave a talk at KM Asia (a large annual Knowledge Management conference) on Conversational Leadership in … Continue reading The Huawei Break the Book Community A powerful example of peer learning
Resources Wikipedia: The Riverside School, Ahmedabad [Status: Stub. I plan to write about Kiran Bir Sethi and her work and tie it into Conversational Leadership.] Last updated: 1st November, 2016 Continue reading The Riverside School, Ahmedabad * Empowering children to become the change agents for a better world
Last updated: 13th January, 2016 Continue reading Sugar Rush at the Knowledge Café * How conversation is bringing KM back to the people
Randomised Coffee Trials (RCTS) are a way of connecting people in an organization at random to give them time to meet to have a coffee and talk about whatever they wish. They are a simple, low-cost means of enabling people to talk with others who they might not otherwise meet. They allow people to learn from … Continue reading Randomised Coffee Trials at Red Cross Red Crescent * Virtual coffee meetings across the globe
Randomised Coffee Trials in the UK National Health Service (NHS) Last updated: 21st December, 2016 Continue reading Randomised Coffee Trials in the UK National Health Service ** How to set up an RCT in the NHS
In 2006, I ran knowledge sharing workshop for an international organization in Zurich. As part of the workshop, I ran a Knowledge Café. In many earlier open Cafés, I had talked a little about knowledge sharing and posed the question: “What are the barriers to knowledge sharing and how might you overcome them?” This question … Continue reading Knowledge Café in Zurich, Switzerland ** The Knowledge Café has empowered our staff to speak up and take the initiative
In November 2015, I designed and ran a Knowledge Café for about 100 managers at Johnson & Johnson in Cork, Ireland. I do not run Cafés for more than 24 people, 30 at the most but this was to be part of an all-day networking event of 100 managers. I could either not do it, … Continue reading Knowledge Cafés at Johnson & Johnson Running several Knowledge Cafés concurrently