Documents Are Not Knowledge It's the conversation about them that is important

Gurteen Knowledge Blog   April 2, 2021, 10:40These two short quotations have much in common and are worth reflecting on. Interestingly, in a 2014 World Bank report, it was found that out of about 1,500 reports produced in the years 2008 to 2012, 517 of them were never downloaded at all. A report is just a collection … Continue reading Documents Are Not Knowledge It’s the conversation about them that is important

Engagement Café Conversation is king. Content is just something to talk about.

An Engagement Café is a form of Knowledge Café designed to help people engage with an issue such as a new policy or procedure in the context of their organization. The problem Individuals and workgroups in organizations frequently write policy documents and document processes or procedures. They set out principles by which people should work. … Continue reading Engagement Café Conversation is king. Content is just something to talk about.