Trust is the life-blood of an organization Trust is an emergent property of multiple small interactions over time

The belief that someone is reliable, good or honest. Trust is the life-blood of an organization. Credit: Stephen Covey We trust people because they showed up when it wasn’t convenient, because they told the truth when it was easier to lie and because they kept a promise when they could have gotten away with breaking … Continue reading Trust is the life-blood of an organization Trust is an emergent property of multiple small interactions over time

Organizational Conversation The conversation is the organization

Business is a conversation because the defining work of business is conversation – literally. And ‘knowledge workers’ are simply those people whose job consists of having interesting conversations. Credit: David Weinberger, The Cluetrain Manifesto Conversation permeates our organisational lives. Organizational Conversation is the myriad of such conversations that take place on a minute to minute basis … Continue reading Organizational Conversation The conversation is the organization