The last of human freedoms ** The ability to chose one's attitude in a given set of circumstances

In 1989, I first read Stephen Covey’s  The 7 Habits of Highly Effective People and he introduced me to the life and work of Viktor Frankl. Viktor Frankl was an internationally renowned psychiatrist. In 1946, he wrote the book Man’s Search for Meaning. In his book, he begins with a deeply moving personal account of his imprisonment in … Continue reading The last of human freedoms ** The ability to chose one’s attitude in a given set of circumstances

Learn to listen and to tell the truth ** Do we listen, to confirm what we already think or to reply?

Do we listen, to confirm what we already think or to reply? Or do we listen to discover something new? Do we enter into a conversation with a willingness to learn rather than the intent to force others to accept our views? Are we willing to learn? Are we willing to change? Are we open … Continue reading Learn to listen and to tell the truth ** Do we listen, to confirm what we already think or to reply?

Trust is the life-blood of an organization ** Trust is an emergent property of multiple small interactions over time

The belief that someone is reliable, good or honest. Trust is the life-blood of an organization. Credit: Stephen Covey We trust people because they showed up when it wasn’t convenient, because they told the truth when it was easier to lie and because they kept a promise when they could have gotten away with breaking … Continue reading Trust is the life-blood of an organization ** Trust is an emergent property of multiple small interactions over time

Dialogue ** The potential for a real revolution in culture

One potent conversational or thinking tool is Dialogue inspired by the work of the physicist David Bohm. Dialogue helps in two fundamental ways: It frees and dramatically improves interpersonal communication – fundamental for the sharing of tacit knowledge. It helps reveal to us and allows us, as individuals, to question and change our deeply held … Continue reading Dialogue ** The potential for a real revolution in culture

Listen to ignite thinking ** Listening is not a passive act - it's a powerful act of creation

Listening is often seen as a passive act. It is not. It’s a powerful act of creation. Twenty or more years ago I came across this statement from Stephen Covey in talking about his fifth habit “Seek First to Understand, Then to be Understood” and it has had a profound impact on me. Most people … Continue reading Listen to ignite thinking ** Listening is not a passive act – it’s a powerful act of creation

Listen empathically ** Most people do not listen with the intent to understand; they listen with the intent to reply

Most people do not listen with the intent to understand; they listen with the intent to reply. Credit: Stephen R. Covey, The 7 Habits of Highly Effective People Resources Using empathic listening to collaborate by Stephen R. Covey [Status: stub] Last updated: 9th May, 2016 Continue reading Listen empathically ** Most people do not listen with the intent to understand; they listen with the intent to reply