In 1989, I first read Stephen Covey’s The 7 Habits of Highly Effective People and he introduced me to the life and work of Viktor Frankl. Viktor Frankl was an internationally renowned psychiatrist. In 1946, he wrote the book Man’s Search for Meaning. In his book, he begins with a deeply moving personal account of his imprisonment in … Continue reading The last of human freedoms ** The ability to chose one’s attitude in a given set of circumstances
Do we listen, to confirm what we already think or to reply? Or do we listen to discover something new? Do we enter into a conversation with a willingness to learn rather than the intent to force others to accept our views? Are we willing to learn? Are we willing to change? Are we open … Continue reading Learn to listen and to tell the truth ** Do we listen, to confirm what we already think or to reply?
The belief that someone is reliable, good or honest. Trust is the life-blood of an organization. Credit: Stephen Covey We trust people because they showed up when it wasn’t convenient, because they told the truth when it was easier to lie and because they kept a promise when they could have gotten away with breaking … Continue reading Trust is the life-blood of an organization ** Trust is an emergent property of multiple small interactions over time
One potent conversational or thinking tool is Dialogue inspired by the work of the physicist David Bohm. Dialogue helps in two fundamental ways: It frees and dramatically improves interpersonal communication – fundamental for the sharing of tacit knowledge. It helps reveal to us and allows us, as individuals, to question and change our deeply held … Continue reading Dialogue ** The potential for a real revolution in culture
Listening is often seen as a passive act. It is not. It’s a powerful act of creation. Twenty or more years ago I came across this statement from Stephen Covey in talking about his fifth habit “Seek First to Understand, Then to be Understood” and it has had a profound impact on me. Most people … Continue reading Listen to ignite thinking ** Listening is not a passive act – it’s a powerful act of creation
Most people do not listen with the intent to understand; they listen with the intent to reply. Credit: Stephen R. Covey, The 7 Habits of Highly Effective People Resources Using empathic listening to collaborate by Stephen R. Covey [Status: stub] Last updated: 9th May, 2016 Continue reading Listen empathically ** Most people do not listen with the intent to understand; they listen with the intent to reply
Motivation is a fire from within. If someone else tries to light that fire under you, chances are it will burn very briefly. Credit: Stephen Covey Economists and workplace consultants regard it as almost unquestioned dogma that people are motivated by rewards, so they don’t feel the need to test this. It has the … Continue reading Motivation ** Motivation is a fire from within
One of the reasons that people often give for not taking a more conversational approach to their work is the lack of time. Many even see it as a waste of time. But it is not! It is through conversation that we learn, make better sense of the world, glean insights, spot new opportunities and … Continue reading Conversation sharpens the saw It is not a waste of time