The last of human freedoms The ability to chose one's attitude in a given set of circumstances

In 1989, I first read Stephen Covey’s  The 7 Habits of Highly Effective People and he introduced me to the life and work of Viktor Frankl. Viktor Frankl was an internationally renowned psychiatrist. In 1946, he wrote the book Man’s Search for Meaning. In his book, he begins with a deeply moving personal account of his imprisonment in … Continue reading The last of human freedoms The ability to chose one’s attitude in a given set of circumstances

Trust is the life-blood of an organization Trust is an emergent property of multiple small interactions over time

The belief that someone is reliable, good or honest. Trust is the life-blood of an organization. Credit: Stephen Covey We trust people because they showed up when it wasn’t convenient, because they told the truth when it was easier to lie and because they kept a promise when they could have gotten away with breaking … Continue reading Trust is the life-blood of an organization Trust is an emergent property of multiple small interactions over time

Dialogue

First published in Knowledge Management Magazine, December 1999 I believe that much of what is written and said about knowledge management misses a fundamental point.Herbert Spencer, the philosopher, is quoted as saying: Herbert Spencer, the philosopher, is quoted as saying: “The great aim of education is not knowledge but action.” In a recent interview, Michael … Continue reading Dialogue