Commitment We are committed when we decide to do something without any expectation of return

To be committed means we give our time and energy to something that we believe in, or we make a promise or a firm decision to do something. But a genuine commitment is much more than this. We are committed when we decide to do something without any expectation of return. There is no going … Continue reading Commitment We are committed when we decide to do something without any expectation of return

The last of human freedoms The ability to chose one's attitude in a given set of circumstances

In 1989, I first read Stephen Covey’s  The 7 Habits of Highly Effective People and he introduced me to the life and work of Viktor Frankl. Viktor Frankl was an internationally renowned psychiatrist. In 1946, he wrote the book Man’s Search for Meaning. In his book, he begins with a deeply moving personal account of his imprisonment in … Continue reading The last of human freedoms The ability to chose one’s attitude in a given set of circumstances

Knowledge Café outcomes The outcomes are what you take away in your head

In each and every Café conversation regardless of the purpose or the topic of conversation there are always the following personal outcomes that are taken way in people’s heads: Deeper understanding of the issues discussed Deeper insight into other people’s perspectives Better appreciation of your own point of view Improved relationships Deeper engagement, personal accountability … Continue reading Knowledge Café outcomes The outcomes are what you take away in your head

What is a Knowledge Worker? A knowledge worker is someone whose job entails having really interesting conversations at work

It was Peter Drucker who first introduced the term “Knowledge Worker” in his book Landmarks of Tomorrow in 1959. But what is a Knowledge Worker? Every knowledge worker in modern organization is an “executive” if, by virtue of his position or knowledge, he is responsible for a contribution that materially affects the capacity of the … Continue reading What is a Knowledge Worker? A knowledge worker is someone whose job entails having really interesting conversations at work

What is the difference between responsibility and accountability? We take responsibility but are held accountable

We use the words responsibility and accountability loosely in everyday language, but what is the difference? We can only choose to take responsibility for something. No one else can assign responsibility to us. Accountability means we are liable or answerable for our actions to someone or some authority. An easy way to think about being accountable is … Continue reading What is the difference between responsibility and accountability? We take responsibility but are held accountable

Ownership, not buy-in * To build community, we need to move from buy-in to ownership

One of the biggest mistakes we make when trying to instigate change in an organization is to attempt to change other people. We identify the problems, create the strategies and plans to implement a so-called solution and then try to “sell it” to people. We seek “buy-in”. By and large, though, all we get is … Continue reading Ownership, not buy-in * To build community, we need to move from buy-in to ownership