Amy Edmondson is a scholar and the Novartis Professor of Leadership at the Harvard Business School. She is probably best known for her work on psychological safety. Psychological Safety | Amy Edmondson WikipediaAmy EdmondsonLinkedinAmy EdmondsonTwitter@AmyCEdmondsonYouTubeAmy EdmondsonGoogleAmy Edmondson Twitter Tweets by Amy Edmondson Posts: Amy EdmondsonPsychological Safety ** A shared belief that within your team it is … Continue reading Amy Edmondson Novartis Professor of Leadership and Management, Harvard Business School
Psychological safety is a belief that one will not be punished or humiliated for speaking up with ideas, questions, concerns or mistakes. Credit: Amy Edmondson Posts where this quotation is embedded Conversation Covenant Creating a psychologically safer space for impossible conversations Conversational Leadership Framework ** A framework to help understand the concept Knowledge Café Principle: Create a Safe … Continue reading Psychological Safety Is a Belief That One Will Not Be Punished for Speaking Up Amy Edmondson
This event is now fully booked and registration has been closed. I will be running it again in October. See here for more information or here for information about other events. Title: Zoom Knowledge Café: We are not enemies, but friends Date: Friday 18th September 2020 Time: 14:00 to 17:00 BST (London time) [your … Continue reading Event: Zoom Knowledge Café: We Are Not Enemies, but Friends I 18th September 2020, 14:00 to 17:00 (London time)
Oh, the comfort — the inexpressible comfort of feeling safe with a person — having neither to weigh thoughts nor measure words, but pouring them all right out, just as they are, chaff and grain together; certain that a faithful hand will take and sift them, keep what is worth keeping, and then with the … Continue reading The Inexpressible Comfort of Feeling Safe with a Person Dinah Craik
A conversation covenant is an agreement between two or more persons to abide by a set of rules when engaging in conversation. The rules are intended to help people work in harmony to create a psychologically safer space for difficult or seemingly impossible conversations. Credit: David Gurteen and David Creelman Posts where this quotation is … Continue reading What Is a Conversation Covenant? David Gurteen and David Creelman
Gurteen Knowledge Blog June 5, 2023, 07:20In my recent Knowledge Café, the Great Unheard, it occurred to me that throughout our everyday lives, we frequently consciously or unconsciously divert conversations from topics that make us feel uncomfortable or vulnerable. We avoid areas we are unprepared or unwilling to explore, perhaps due to personal insecurities, fears, or … Continue reading Creating Safe Spaces for Uncomfortable Conversations Valuing vulnerability, authenticity, and respectful dialogue
When discussing a controversial topic, it is easy for the discussion to become hostile and for the participants to launch ad hominem attacks, thus creating a climate of fear. Participants need to agree to a set of rules upfront that helps create a safer psychological environment to explore ideas openly. What is a conversation covenant? … Continue reading Conversation Covenant Creating a psychologically safer space for impossible conversations
The Knowledge Café’s strength and success depend on a few critical principles The Knowledge Café has been designed to cultivate an environment where conversation can flourish, and everyone feels like an equal participant. Participants can relax, be themselves, and express their thoughts freely without fear of judgment. The seven principles that guide the Knowledge Café … Continue reading Introduction: Knowledge Café Principles Create a conversational environment
Principle: Create a psychologically safe space. To foster meaningful conversation in a Knowledge Café or any small group setting, it’s crucial to establish a safe space where all participants feel equal, comfortable, and free to express themselves without fear. Reduce fear Although it is never possible to eliminate fear, everything should be done to reduce … Continue reading Knowledge Café Principle: Create a Safe Space Where conversation can flourish
Encourage dissent: Many view conflict as bad and try to suppress it, but disagreement is healthy. It is an opportunity to have a meaningful conversation. We should encourage it. FUD – fear, uncertainty, and doubt. No, not the marketing sort of FUD but the kind of stuff in your head whenever a change occurs. It … Continue reading Encourage Dissent Fear, uncertainty and doubt are good things
There are many reasons why people do not speak up. Social silencing is one of them. The spiral of silence or social silencing is a phenomenon where people who think they hold a minority opinion don’t speak up for fear of social exclusion. This silencing not only manifests itself in small group conversations but in one-to-one … Continue reading Social Silencing A phenomenon where people don’t speak up for fear of social exclusion
Create psychological safety: Ensure people are safe for interpersonal risk-taking. Psychological safety refers to the sense of confidence and trust that individuals feel in a social setting, particularly in the workplace. It is the belief that one can speak up and voice their thoughts and ideas without fear of reprisal or negative consequences. Psychological safety … Continue reading Psychological Safety ** A shared belief that within your team it is safe to take risks
In the Knowledge Café, the essence of the small group conversations is to get as close to a natural conversation as possible such as one in a coffee shop. In a Café, no one is in control of the conversation, no one typically takes notes, and to the highest degree, possible everyone is equal. The … Continue reading Knowledge Café: Small Group Conversations The small group conversations are the heart of the Café