Knowledge Café Principles: Eliminate fear ** There needs to be psychological safety for conversation

Eliminate fear. If people are going to engage fully in a conversation, you need to drive out fear. Although this is never totally possible, everything should be done to reduce the fear that many people feel when entering into a conversation. In far too many conversations, one or two people dominate the conversation, and other people fail to … Continue reading Knowledge Café Principles: Eliminate fear ** There needs to be psychological safety for conversation

Social silencing * A phenomenon where people don’t speak up for fear of social exclusion

The spiral of silence or social silencing is a phenomenon where people who think they hold a minority opinion don’t speak up for fear of social exclusion. This silencing not only manifests itself in small group conversations but in one-to-one conversations, meetings and more broadly in social media. It has much in common with the need … Continue reading Social silencing * A phenomenon where people don’t speak up for fear of social exclusion