Introduction: Knowledge Café Principles ** Creating a psychological safe conversational environment

The strength of the Knowledge Café rests on a few critical principles that differentiate it from other conversational processes and methods. The design philosophy is to create an environment where the people involved feel they are equal participants, that they can relax, be themselves, open up and speak their minds free from fear. It is … Continue reading Introduction: Knowledge Café Principles ** Creating a psychological safe conversational environment

Knowledge Café Principles: Dialogue not debate ** Everyone should be prepared to emerge a slightly different person

The conversation is about dialogue, not debate. In the words of the Oxford Historian Theodore Zeldin, “Everyone should be prepared to emerge a slightly different person.” [Status: stub] Last updated: 26th May, 2017 Continue reading Knowledge Café Principles: Dialogue not debate ** Everyone should be prepared to emerge a slightly different person

Knowledge Café Principles: No preconceived outcomes ** The outcomes of a Knowledge Café are emergent

The Knowledge Café should have a well-defined purpose but no planned desired or preconceived outcomes. Other than setting the theme and posing the question to broadly define the context and the scope of the conversation no desired outcomes should be articulated; hinted at or implied in the setting of the context. The outcomes of a … Continue reading Knowledge Café Principles: No preconceived outcomes ** The outcomes of a Knowledge Café are emergent

Knowledge Café Principles: Driven by a powerful question ** The conversation is triggered by a question

The conversation is driven by a powerful question. A powerful question is often open-ended; provocative; engaging; action oriented; a real issue – not theoretical or conceptual; thought provoking; generates energy; focuses inquiry; surfaces assumptions; opens new possibilities; ambiguous. [Status: stub] Last updated: 26th May, 2017 Continue reading Knowledge Café Principles: Driven by a powerful question ** The conversation is triggered by a question

Knowledge Café Principles: Conversation should lead to action ** Capture one actionable insight

Conversation should lead to action The outcomes of a Café are usually what “people take away in their heads” but it is often useful to focus people on some form of action. This is done by asking people to capture and share one “actionable insight” – an idea, a lesson learned, an insight – that … Continue reading Knowledge Café Principles: Conversation should lead to action ** Capture one actionable insight