An Engagement Café is a form of Knowledge Café designed to help people engage with an issue such as a new policy or procedure. The problem Individuals and work groups in organizations, frequently write policy documents and document processes or procedures. They set out principles by which people should work. They set out strategies and … Continue reading Engagement Café * Conversation is king. Content is just something to talk about.
An AAR or after action review is a simple conversational method to review an event after its completion to discuss, what went well, what didn’t go so well, what was learned and what could be done better the next time. An after action review (AAR) is a structured review or de-brief process for analyzing what … Continue reading After Action Review What was learned and what could be done better the next time
In everyday language, the words “knowledge and “information” are used loosely and interchangeably. Knowledge is often defined in rather nebulous or philosophical terms such as “justified true belief” which Is practically not very helpful. Or it is defined like this: Knowledge is a fluid mix of framed experience, values, contextual information, and expert insight that provides … Continue reading Knowledge only exists in the human mind * Everything else is information
Knowledge is laid down in long-term memory in our minds from experience and years of study and informal learning. Knowledge only exists in the human mind. We are not entirely sure how it is stored, but we know that it is not stored as a list of questions and answers as you might find in a … Continue reading Sharing Knowledge through Face-to-Face Conversation * Is how knowledge is best shared