Everyone believes they’re the good guy * The only real way to disarm your enemy is to listen to them

Everyone believes they’re the good guy – no one thinks they are the bad guy – not even Al Capone. In the above video by former CIA undercover officer Amaryllis Fox, she points out a simple truth that her work has taught her: Everybody believes they are the good guy. The only real way to … Continue reading Everyone believes they’re the good guy * The only real way to disarm your enemy is to listen to them

Listen to ignite thinking ** Listening is not a passive act - it's a powerful act of creation

Listening is often seen as a passive act. It is not. It’s a powerful act of creation. Twenty or more years ago I came across this statement from Stephen Covey in talking about his fifth habit “Seek First to Understand, Then to be Understood” and it has had a profound impact on me. Most people … Continue reading Listen to ignite thinking ** Listening is not a passive act – it’s a powerful act of creation

Listen empathically ** Most people do not listen with the intent to understand; they listen with the intent to reply

Most people do not listen with the intent to understand; they listen with the intent to reply. Credit: Stephen R. Covey, The 7 Habits of Highly Effective People Resources Using empathic listening to collaborate by Stephen R. Covey [Status: stub] Last updated: 9th May, 2016 Continue reading Listen empathically ** Most people do not listen with the intent to understand; they listen with the intent to reply

Don’t listen with the intent to reply ** Listen with the intent to understand

We all appreciate the benefits of listening such as listening to ignite other people’s thinking, but most of us are not that good at it. Most people do not listen with the intent to understand; they listen with the intent to reply. Credit: Stephen R. Covey, The 7 Habits of Highly Effective People As Stephen … Continue reading Don’t listen with the intent to reply ** Listen with the intent to understand

Stop ditting ** Ditting is the dubious art of sharing anecdotes while trying to trump the story of the previous person

Most people do not listen with the intent to understand; they listen with the intent to reply. Credit: Stephen R. Covey, The 7 Habits of Highly Effective People In conversation, ditting is the dubious art of sharing anecdotes while trying to trump the story of the previous person. Too often discussions fall prone to it, … Continue reading Stop ditting ** Ditting is the dubious art of sharing anecdotes while trying to trump the story of the previous person