Storytelling in Organizations by Steve Denning, John Seely Brown, Katalina Groh and Larry Prusak (2004)

This book, Storytelling in Organizations, is the story of how four busy executives, from different backgrounds and different perspectives, were surprised to find themselves converging on the idea of narrative as an extraordinarily valuable lens for understanding and managing organizations in the twenty-first century. The idea that narrative and storytelling could be so powerful a … Continue reading Storytelling in Organizations by Steve Denning, John Seely Brown, Katalina Groh and Larry Prusak (2004)

Knowledge Only Exists in the Mind Everything else is information

What is the difference between information and knowledge?  In everyday language, the words “knowledge and “information” are used loosely and interchangeably. Knowledge is frequently defined something like this: Knowledge is a fluid mix of framed experience, values, contextual information, and expert insight that provides a framework for evaluating new experience and information. It originates and is … Continue reading Knowledge Only Exists in the Mind Everything else is information