Engagement Café * Conversation is king. Content is just something to talk about.

An Engagement Café is a form of Knowledge Café designed to help people engage with an issue such as a new policy or procedure. The problem Individuals and work groups in organizations, frequently write policy documents and document processes or procedures. They set out principles by which people should work. They set out strategies and … Continue reading Engagement Café * Conversation is king. Content is just something to talk about.

Idea Campaign Café * A series of focused conversations to generate ideas

An Idea Campaign Café is a conversational method that you can use to solicit ideas on a particular issue, problem or opportunity for which you are looking for creative suggestions. It draws upon the conversational power of the Idea Café (a variant of the Knowledge Café) and the Randomised Coffee Trial processes. Background Many organizations use suggestion boxes to … Continue reading Idea Campaign Café * A series of focused conversations to generate ideas

Knowledge Café: Design checklist * Knowledge Cafés should be thoughtfully designed

There are a number of questions that should be considered when designing a Knowledge Café  before actually running it. Not all of them are applicable to every situation and they should be reflected on and refined iteratively, not in strict sequence. What is the purpose of the Café? The place to start is to clearly … Continue reading Knowledge Café: Design checklist * Knowledge Cafés should be thoughtfully designed

Knowledge Café: Roles There are a number of different Knowledge Café players

There are a number of different roles played by the participants in a Knowledge Café. Not all of these roles are always needed, and some roles can be played by the same person. Theses are the roles: Café Owner The Café Owner is the person who has an issue or a problem and requests or … Continue reading Knowledge Café: Roles There are a number of different Knowledge Café players

Knowledge Café: Triggering the conversation There are a number of ways in which you can trigger the conversation

You may trigger or provoke Knowledge Café conversations in one of a number of ways depending on the purpose of the Café. In general, the process takes two parts: setting the context posing a powerful question. Setting the context A speaker sets the context – maybe two or three speakers each presenting without PowerPoint slides for … Continue reading Knowledge Café: Triggering the conversation There are a number of ways in which you can trigger the conversation

Knowledge Café: The host * The role of the Knowledge Café host

The role of the Knowledge Café host is an important one. Their job is to facilitate lightly the conversational process that is the core of the Café. The success or failure of a Café is in their hands. The first point to make is that a Café host does not need to be a professional facilitator. And although … Continue reading Knowledge Café: The host * The role of the Knowledge Café host

A Knowledge Café is a gathering It is not a meeting

A meeting is a gathering of two or more people that has been convened for the purpose of achieving a common goal through verbal interaction, such as sharing information or reaching agreement. Meetings may occur face to face or virtually, as mediated by communications technology, such as a telephone conference call, a skyped conference call … Continue reading A Knowledge Café is a gathering It is not a meeting

The Knowledge Café as a Research Technique * Refining a theoretical conjecture with the Knowledge Café

This is an interesting research paper by Shawren Singh, published in the April 2017 issue of  The Electronic Journal of Business Research Methods that describes how the Knowledge Café can be adapted to refine a theoretical conjecture. The Knowledge Café as a research technique Shawren Singh School of Computing University of South Africa Roodepoort, Gauteng singhs@unisa.ac.za … Continue reading The Knowledge Café as a Research Technique * Refining a theoretical conjecture with the Knowledge Café