Knowledge Café Principle: Preserve the Flow Conversational flow should not be interrupted

Principle: Preserve the flow.    In a Knowledge Café, the flow of the conversation should be preserved. The conversation flows when it is effortless and moves smoothly from one speaker to another and naturally between topics. Flow is one of the hallmarks of a good conversation. Anything that gets in the way of the flow of the … Continue reading Knowledge Café Principle: Preserve the Flow Conversational flow should not be interrupted

Speak in Plain Language We should use everyday natural language that everyone understands.

Speak in plain language: The language of many professionals is highly specialized and full of unnecessary jargon. This alienates many laypeople and those in other disciplines. To communicate effectively, we should use everyday natural language that everyone understands. The language of academics, organizational development (OD) practitioners, professional facilitators, senior human resources managers, managers educated to … Continue reading Speak in Plain Language We should use everyday natural language that everyone understands.