Real Conversation * There is more to conversation than just talking or exchanging messages

I often ask people in my Knowledge Cafés whether they think we can have real conversations that are mediated in some way through technology or if conversations are only ever real conversations if they are face-to-face. Can you have a conversation by exchanging handwritten letters or through email? Or exchanging SMS messages or in an … Continue reading Real Conversation * There is more to conversation than just talking or exchanging messages

Dialogue

First published in Knowledge Management Magazine, December 1999 I believe that much of what is written and said about knowledge management misses a fundamental point.Herbert Spencer, the philosopher, is quoted as saying: Herbert Spencer, the philosopher, is quoted as saying: “The great aim of education is not knowledge but action.” In a recent interview, Michael … Continue reading Dialogue