Communityship * A process of social influence in which everyone in a community exercises leadership

In an article in the Harvard Business Review, Rebuilding Companies as Communities, Henry Mintzberg talks about a concept of his called communityship. So what is communityship? Let’s start by talking about leadership – something with which we are familiar. Go Google leadership – there are a diversity of definitions. The one I like goes something … Continue reading Communityship * A process of social influence in which everyone in a community exercises leadership

Trust is the life-blood of an organization Trust is an emergent property of multiple small interactions over time

The belief that someone is reliable, good or honest. Trust is the life-blood of an organization. Credit: Stephen Covey We trust people because they showed up when it wasn’t convenient, because they told the truth when it was easier to lie and because they kept a promise when they could have gotten away with breaking … Continue reading Trust is the life-blood of an organization Trust is an emergent property of multiple small interactions over time

Positive Deviance * An approach to behavioral and social change

Positive Deviance (PD) is an approach to behavioral and social change based on the observation that there are individuals or groups of people in every community whose behaviors and strategies enable them to find better solutions to problems than their peers even though they have access to the same resources and face similar challenges. In … Continue reading Positive Deviance * An approach to behavioral and social change

Ownership, not buy-in * To build community, we need to move from buy-in to ownership

One of the biggest mistakes we make when trying to instigate change in an organization is to attempt to change other people. We identify the problems, create the strategies and plans to implement a so-called solution and then try to “sell it” to people. We seek “buy-in”. By and large, though, all we get is … Continue reading Ownership, not buy-in * To build community, we need to move from buy-in to ownership