Meetings serve two purposes. The first is obvious, to fulfill the aim of the meeting or conversation. The second is less obvious and is usually entirely neglected. Most meetings or conversations have a pre-planned outcome. It may be to explore an issue, to make a decision or to solve a problem. But there is always … Continue reading Meetings serve two purposes There is a second subliminal purpose to a meeting which we often overlook
Community is one of those soft, fuzzy words that in a business context many people do not understand and even find alienating. At one level, a community can be defined like this: A community is a group of people who share something in common. A community could be where you live (your local community); a … Continue reading Introduction: Community * Members of a community care deeply about each other
A Community of Innovation (COI) is a form of Community of Practice that is dedicated to the support of innovation. Resources Wikipedia: Community of innovation [Status: stub] Last updated: 4th November, 2017 Continue reading Community of innovation ** A form of community of practice that is dedicated to the support of innovation.
A community of practice (COP) is a group of people who share a concern or a passion for something they do and learn how to do it better as they interact regularly. Credit: Etienne Wenger Resources Wikipedia: Community of practice [Status: stub] Last updated: 4th November, 2017 Continue reading Community of practice ** A group of people who share a passion for something they do
In an article in the Harvard Business Review, Rebuilding Companies as Communities, Henry Mintzberg talks about a concept of his called communityship. So what is communityship? Let’s start by talking about leadership – something with which we are familiar. Go Google leadership – there are a diversity of definitions. The one I like goes something … Continue reading Communityship * A process of social influence in which everyone in a community exercises leadership
The belief that someone is reliable, good or honest. Trust is the life-blood of an organization. Credit: Stephen Covey We trust people because they showed up when it wasn’t convenient, because they told the truth when it was easier to lie and because they kept a promise when they could have gotten away with breaking … Continue reading Trust is the life-blood of an organization ** Trust is an emergent property of multiple small interactions over time
Positive Deviance (PD) is an approach to behavioral and social change based on the observation that there are individuals or groups of people in every community whose behaviors and strategies enable them to find better solutions to problems than their peers even though they have access to the same resources and face similar challenges. In … Continue reading Positive Deviance * An approach to behavioral and social change
One of the biggest mistakes we make when trying to instigate change in an organization is to attempt to change other people. We identify the problems, create the strategies and plans to implement a so-called solution and then try to “sell it” to people. We seek “buy-in”. By and large, though, all we get is … Continue reading Ownership, not buy-in * To build community, we need to move from buy-in to ownership