After Action Review What was learned and what could be done better the next time

An AAR or after action review is a simple conversational method to review an event after its completion to discuss, what went well, what didn’t go so well, what was learned and what could be done better the next time. An after action review (AAR) is a structured review or de-brief process for analyzing what … Continue reading After Action Review What was learned and what could be done better the next time

Brown-Bag Lunches

A brown bag lunch is an informal opportunity for employees to learn at work. A brown bag lunch is used to convey work information occasionally but mostly serves to enhance employee knowledge about non-work or job specific issues and ideas. Topics for a brown bag lunch range from viewing slides of a coworker’s vacation trip … Continue reading Brown-Bag Lunches

Connection before content * Without relatedness, no work can occur

We must establish a personal connection with each other. Connection before content. Without relatedness, no work can occur. Credit: Peter Block Connection before content is a principal that should run through everything we do. It can apply to meetings, projects, conversations, email correspondence, presentations and more. Before we try to get down to any serious … Continue reading Connection before content * Without relatedness, no work can occur

Conversare *

Conversare events are social gatherings in public places in which people engage in one-to-one conversation with a stranger. They are are the brainchild of Alan Stewart. This is how Alan describes them: The name Conversare (pronounced conversari) comes from the Latin: to turn or to dance together. Conversare events are social gatherings in public places in … Continue reading Conversare *

Collective Sensemaking The Knowledge Café is a powerful collective sensemaking tool

Collective Sensemaking is a conversational event where people intentionally come together for the purpose of using their varied perspectives and cognitive abilities to make sense of an issue or problem they are mutually facing. Credit: Nancy Dixon Sensemaking is the process by which people give meaning to experience. Credit: Wikipedia Sensemaking is the ability or … Continue reading Collective Sensemaking The Knowledge Café is a powerful collective sensemaking tool

Debate

The only way that someone can be of help to you is by challenging your ideas. Credit: Anthony de Mello   Argument is meant to reveal the truth, not to create it. Credit: Edward De Bono   Unfortunately, we are so steeped in debate, proving one’s point and challenging others, that alternative possibilities for interaction … Continue reading Debate

The Dérive * An unplanned journey through a urban landscape

Guy Debord, a French Marxist, who lived in Paris in the 50s, initially developed the practice of the dérive. A dérive is an unplanned journey through a landscape, usually urban, on which the subtle aesthetic contours of the surrounding architecture and geography subconsciously direct the travellers, with the ultimate goal of encountering an entirely new … Continue reading The Dérive * An unplanned journey through a urban landscape

Dialogue

First published in Knowledge Management Magazine, December 1999 I believe that much of what is written and said about knowledge management misses a fundamental point.Herbert Spencer, the philosopher, is quoted as saying: Herbert Spencer, the philosopher, is quoted as saying: “The great aim of education is not knowledge but action.” In a recent interview, Michael … Continue reading Dialogue

The Dewaniya

The dewaniya – a form of Kuwaiti Knowledge Cafe? During my recent trip to Kuwait, I discovered a feature unique to Kuwaiti culture – a dewaniya. While running a Knowledge Café workshop, someone commented: “So the Knowledge Cafe is a little like a dewaniya.” – to which I replied, “What’s a dewaniya?” It was explained … Continue reading The Dewaniya

Dialogic Organizational Development From a dialogic perspective, change results from transformational conversations

Diagnostic OD Organization Development (OD) has been around since the early 50s and traditionally has focused on what is termed diagnostic OD. OD is the theory and practice of planned, systematic change in the attitudes, beliefs, and values of the employees through creation and reinforcement of long-term training programs. OD is action oriented. It starts … Continue reading Dialogic Organizational Development From a dialogic perspective, change results from transformational conversations

Flipped teaching * Speech is a bad medium for communicating information - so watch lectures at home

Traditional lectures such as the one below can be sleep inducing or worse: Boring Economics teacher from Ferris Bueller’s Day Off. The idea behind flipped teaching is straightforward: Students watch video recordings of lectures in their place of choice in their own time. The time in class is now available for hands-on work and face-to-face interaction … Continue reading Flipped teaching * Speech is a bad medium for communicating information – so watch lectures at home

Open Space Technology

Open Space Technology was created in the mid-1980s by organizational consultant Harrison Owen when he discovered that people attending his conferences loved the coffee breaks better than the formal presentations and plenary sessions. Open Space events have no keynote speakers, no pre-announced schedules of workshops, no panel discussions, no organizational booths. Instead, sitting in a … Continue reading Open Space Technology

Peer learning

Peer learning or peer coaching is a process through which two or more people work together to reflect on current practices; expand, refine, and build new skills; share ideas; learn from one another or solve problems in the workplace. Resources Website: CoachingOurselves [Status: stub] Last updated: 29th June, 2016 Continue reading Peer learning

People tagging

“People Tagging” is a form of social tagging where people tag themselves! Each participant at a workshop or conference is given a self-sticky label on which they can write a word or short phrase that says something about themselves or their interests – stuck close to their name badge this helps facilitate networking especially if … Continue reading People tagging

Peer Assist Learn from your peers; someone has already done it

A Peer Assist is a conversational method that brings together a group of peers to elicit feedback on a problem, project or activity, and draw lessons from the participants’ knowledge and experience. [Status: stub. I plan to expand this post with an emphasis on what I call “informal peer assists”. ] Last updated: 5th August, … Continue reading Peer Assist Learn from your peers; someone has already done it