Introduction: The Power of Conversation

Conversation is a form of interactive, spontaneous communication between two or more people. Typically it occurs in spoken communication, as written exchanges are usually not referred to as conversations. The development of conversational skills and etiquette is an important part of socialization. Credit: Wikipedia Conversation is an immensely powerful and adaptable technology. It can be … Continue reading Introduction: The Power of Conversation

Conversation is more than communication Conversation shapes our lives

Face to face Conversation is far more than just communication. When we have a Conversation, we don’t just exchange information. That’s what computers do. It’s not what people do. People filter, interpret and elaborate on what they hear. Everyone does this differently. Two people can hear the same thing and take away very different ideas. … Continue reading Conversation is more than communication Conversation shapes our lives

Conversation – an overlooked technology * Conversation is a carbon based technology

In our business world, we are always looking for the next new transformative tool. Too often, we look to Information and communications technology (ICT) or social media but what if that elusive breakthrough was staring us in the face and had nothing to do at all with information technology? What if it was something that … Continue reading Conversation – an overlooked technology * Conversation is a carbon based technology

The two conversations * The one in our heads and the second with each other

There are two conversations. The face-to-face external conversations we have with other people. And the silent internal conversations or inner conversations we have with ourselves, in our heads. External conversations are triggered by questions from other people such as “What do you think of this idea?” While the internal conversations are triggered by questions to yourself such … Continue reading The two conversations * The one in our heads and the second with each other

Let’s have more interesting conversations It's our job

In the book the The ClueTrain Manifesto, David Weinberger says: Business is a conversation because the defining work of business is conversation – literally. And ‘knowledge workers’ are simply those people whose job consists of having interesting conversations. It’s always struck me that David didn’t say productive conversations or conversations with “hard outcomes” – he … Continue reading Let’s have more interesting conversations It’s our job

Organizational Conversation The conversation is the organization

Business is a conversation because the defining work of business is conversation – literally. And ‘knowledge workers’ are simply those people whose job consists of having interesting conversations. Credit: David Weinberger, The Cluetrain Manifesto Conversation permeates our organisational lives. Organizational Conversation is the myriad of such conversations that take place on a minute to minute basis … Continue reading Organizational Conversation The conversation is the organization

Sharing Knowledge through Face-to-Face Conversation * Is how knowledge is best shared

Knowledge is laid down in long-term memory in our minds from experience and years of study and informal learning. Knowledge only exists in the human mind. We are not entirely sure how it is stored, but we know that it is not stored as a list of questions and answers as you might find in a … Continue reading Sharing Knowledge through Face-to-Face Conversation * Is how knowledge is best shared

Baking conversation into everything that we do

Conversation is an extraordinary, powerful and adaptable tool that we can put to all manner of purposes. We can bake it into almost everything that we do. We can use conversation to: Transform the way that we communicate, coordinate and collaborate with each other. Help develop strategy. Instigate change. Transform the way we run meetings. Transform … Continue reading Baking conversation into everything that we do

Oracy The ability to express oneself in and understand spoken language

Is the ability to hold a good conversation as important as being able to read well? “Is conversation as important as reading?” or “Is the love of conversation as important as the love of reading?” Of course, we need both, and in many ways, they are equally important in life but if that is the … Continue reading Oracy The ability to express oneself in and understand spoken language