Introduction: The Power of Conversation ** A powerful and adaptable technology

Conversation is a form of interactive, spontaneous communication between two or more people. Typically it occurs in spoken communication, as written exchanges are usually not referred to as conversations. The development of conversational skills and etiquette is an important part of socialization. Credit: Wikipedia Conversation is an immensely powerful and adaptable technology. It can be … Continue reading Introduction: The Power of Conversation ** A powerful and adaptable technology

Cognitive Diversity ** Seeing and processing the world differently

When thinking about organizations or teams we most commonly think about diversity in terms of gender, race or age. But there is another form of diversity that is often overlooked – cognitive diversity. Cognitive diversity is where a team or organizational members have different perspectives and different styles of processing information. Scott Page in his book The … Continue reading Cognitive Diversity ** Seeing and processing the world differently

Conversation is more than communication * Conversation shapes our lives

Face to face Conversation is far more than just communication. When we have a Conversation, we don’t just exchange information. That’s what computers do. It’s not what people do. People filter, interpret and elaborate on what they hear. Everyone does this differently. Two people can hear the same thing and take away very different ideas. … Continue reading Conversation is more than communication * Conversation shapes our lives

Conversational technology An overlooked human technology

What is the most powerful technology ever invented? Electricity, the Internet, nuclear power, the printing press or something different? In our business world, we are always looking for the next new transformative tool. Too often, we look to information and communications technology (ICT) or social media but what if that elusive breakthrough was staring us … Continue reading Conversational technology An overlooked human technology

Freedom of Speech ** Trying to articulate and formulate your thoughts like the boneheaded moron that you are

What captures my attention in the above video is Prof. Jordan B. Peterson’s stream of consciousness description and defense of free speech (15:43 to 16:58) which I have transcribed below. And so we need to start talking and listening. And when you talk it doesn’t mean you’re right. It doesn’t mean you’re correct. Right? It … Continue reading Freedom of Speech ** Trying to articulate and formulate your thoughts like the boneheaded moron that you are

Real Conversation There is more to conversation than just talking or exchanging messages

I often ask people in my Knowledge Cafés whether they think we can have real conversations that are mediated in some way through technology or if conversations are only ever real conversations if they are face-to-face. Can you have a conversation by exchanging handwritten letters or through email? Or exchanging SMS messages or in an … Continue reading Real Conversation There is more to conversation than just talking or exchanging messages

Collective thinking * Talking with each other beats talking to ourselves

There are two conversations. The face-to-face external conversations we have with other people. And the silent internal conversations or inner conversations we have with ourselves, in our heads. Thinking and spoken discourse are the same thing, except that what we call thinking is, precisely, the inward dialogue carried on by the mind with itself without spoken sound. … Continue reading Collective thinking * Talking with each other beats talking to ourselves

Let’s have more interesting conversations * It's our job

In the book the The ClueTrain Manifesto, David Weinberger says: Business is a conversation because the defining work of business is conversation – literally. And ‘knowledge workers’ are simply those people whose job consists of having interesting conversations. It’s always struck me that David didn’t say productive conversations or conversations with “hard outcomes” – he … Continue reading Let’s have more interesting conversations * It’s our job

Organizational Conversation ** The conversation is the organization

Business is a conversation because the defining work of business is conversation – literally. And ‘knowledge workers’ are simply those people whose job consists of having interesting conversations. Credit: David Weinberger, The Cluetrain Manifesto Conversation permeates our organisational lives. Organizational Conversation is the myriad of conversations that take place on a minute to minute basis every … Continue reading Organizational Conversation ** The conversation is the organization

Sharing Knowledge through Face-to-Face Conversation * Is how knowledge is best shared

Knowledge is laid down in long-term memory in our minds from experience and years of study and informal learning. Knowledge only exists in the human mind. We are not entirely sure how it is stored, but we know that it is not stored as a list of questions and answers as you might find in a … Continue reading Sharing Knowledge through Face-to-Face Conversation * Is how knowledge is best shared

Baking conversation into everything that we do ** So many ways to have conversations

Conversation is an extraordinary, powerful and adaptable tool that we can put to all manner of purposes. We can bake it into almost everything that we do. We can use conversation to: Transform the way that we communicate, coordinate and collaborate with each other. Help develop strategy. Instigate change. Transform the way we run meetings. Transform … Continue reading Baking conversation into everything that we do ** So many ways to have conversations

We are betrayed by our laughter * Our sense of humour is something we find hard to fake or suppress

The words we choose and the metaphors we use reveal our personality, our attitudes and our thinking. This goes for face to face conversation and a lesser degree computer-based communication. When we communicate electronically we have the ability to edit what we say before we send it but in face-to-face conversation – things we intend … Continue reading We are betrayed by our laughter * Our sense of humour is something we find hard to fake or suppress

Conversation is not a panacea for all our problems ** But it goes a long way

I often get criticized when I talk about the power of conversation. People conclude that I think conversation will solve all our problems, and nothing else is needed. Or that I am ruling out debate or other forms of human interaction. I am not. Conversation is not a panacea for all our problems. It can … Continue reading Conversation is not a panacea for all our problems ** But it goes a long way

Oracy – the ability to express oneself in and understand spoken language Talk is the foundation stone of all learning

In education, a considerable emphasis is placed on numeracy and literacy – the ability to understand and work with numbers and the ability to read and write. But what about the capacity to listen and to speak? Why is so little importance attached to oracy? Is the ability to hold a good conversation as important as being able … Continue reading Oracy – the ability to express oneself in and understand spoken language Talk is the foundation stone of all learning